Very bad experience! Racist old man work in the tower. I feel shame for him. He acts not like a british, I never saw any British gentleman can be so rude and impolite! I am going to complain what happening here today. I do suggest here hire someone been educated. 超级糟糕,歧视中国人,没见过比这个老头员工更粗鲁的人了,笑着骂别人是觉得我们听不懂吗?!你们如果不接待外国游客请写明,欺软怕硬,算什么东西