“Good view, poor service”
We went on the Puffing Belly and Penguin Parade tour to Phillip Island. The penguins are lovely but the service is poor. By 8:30 PM, which was the scheduled time for our return trip, the battery of our bus failed to work. The driver made us wait in the car for 40 minutes before getting the car started again, and the car even nearly broke down once more on the way back. We didn’t get back to Melbourne until 11:15 PM midnight. The driver should have ensured the car was in good condition and functioning properly before departure; when a problem arose, it should have been resolved promptly immediately, rather than wasting everyone’s time.
我们参加了菲利普岛企鹅之旅,企鹅很可爱但服务不行。司导非常爹味且一直拿出塑料玩具时钟让大家守时。到了原计划回程的晚上八点半,司机说车的电瓶坏了。让我们在车上等了四十分钟才再次启动了车,路上车还差点又趴窝了一次。我们回到墨尔本已经十一点一刻了。司机应当在出发前保证车况良好,能正常行驶,出现问题应当第一时间及时解决,而不是浪费大家时间。两星给小企鹅。