I booked a trip on their website but failed to pay online. So I wrote to them by email and WhatsApp. Never got reply by email. They appeared on WhatsApp for a few seconds after four days and left two lines of reply, then nothing more when I asked about payment. Their trips seem quite attractive, but very bad service. Don’t understand how they got so many good comments on TripAdvisor if you don’t respect customers at all. 非常渣的服务。我在网上订了但是无法付款,就发邮件和通过WhatsApp联系。他们从来没有回复过邮件。四天之后WhatsApp上回复了两行字就又没动静了。不知道这么多好评哪来的。