点评:We have used Seasons in the past for all of our transports. This one was different. Our travel plans changed last minute- literally day of. I tried emailing Seasons early in the morning (anticipating a 5pm arrival) with the change in travel plans. They are always so quick to respond, I didn’t think it would be a problem. Unfortunately, I never got a response acknowledging my change (which I knew was a risk), so we just decided to go up to the Seasons people and ask if we could still get transport, despite us not having a confirmation for that day (it was supposed to be the next day). The representative (and I can’t remember his name!) was so helpful. I think we stressed him out, and I feel bad for that. Told him we would wait as long as we needed to, but he had a ride for us in about 20 minutes. So, so appreciated. (This was Wednesday, 2/19/25 at about 5pm.) Our drivers both to and from the airport were great too!
翻译:过去,我们所有的交通工具都是由 Seasons 提供的。但这次不同。我们的旅行计划在最后一刻(确切地说是当天)发生了变化。我尝试在清晨给 Seasons 发送电子邮件(预计下午 5 点到达),告知旅行计划的变更。他们总是能迅速做出回应,我没想到这会是个问题。不幸的是,我从未收到确认变更的回复(我知道这是一个风险),所以我们决定去找 Seasons 的人,询问我们是否还能得到交通工具,尽管我们没有当天的确认(应该是第二天)。代表(我不记得他的名字了!)非常乐于助人。我想我们让他很紧张,我为此感到难过。告诉他我们会等多久就等多久,但他在大约 20 分钟后就载了我们一程。所以,非常感谢。(这是星期三,2/19/25,大约下午 5 点。)我们往返机场的司机也都很棒!