点评:Went as a wedding anniversary treat to ourselves. The dolphin experience was fantastic. We’ve had an experience before in Florida and this was better. However, the photo sell at the end ruins the enjoyable day.
After getting changed you have to go and review your photos and then the hard sell starts. We were quoted nearly $400 for 65 photos. Absolute ridiculous. We said absolutely not. The guy kept disappearing and then coming back. Again, No. The price kept getting reduced and reduced until we eventually agreed on $160 for 10 photos.
We selected the photos we wanted (it took us around 10 minutes to decide as wanted to make sure we were happy with the choices). We’ve now been sent our photos, and only 5 of them are the ones we chose. One of the photos is one of us without the dolphins snd 3 of them are the same(!)
We’ve been in touch with Delphinus and they’ve quoted another $40 to buy another 4 photos. Completely disregarding the fact that the person sending us the photos has made a mistake and sent us the wrong photos.
We’ve paid for a service, we didn’t receive what we paid for.
It’s completely put us off the company and I’d recommend anyone visiting these thieves that once your experience is done, run away from the photograph section.
Absolutely disgusting!
翻译:我们为了庆祝结婚纪念日而去的。与海豚互动的体验棒极了。我们之前在佛罗里达也有过类似体验,但这次更好。不过,最后卖照片的环节彻底毁掉了这愉快的一天。
换好衣服后,我们必须去挑选照片,接着就是强硬的推销环节。我们被报价要花近400美元才能获得65张照片。简直荒谬至极。我们断然拒绝了。那个推销员一会儿不见人影,一会儿又折回来。我们还是拒绝。价格一降再降,最后我们最终以160美元的价格买下了10张照片。
我们挑选了自己喜欢的照片(我们花了大约10分钟来做决定,因为希望确保选出的照片能让自己满意)。现在照片已经发给了我们,但其中只有5张是我们挑选过的。有一张照片里只有我们两个人,没有海豚;还有3张照片竟然是完全一样的(!)
我们已经联系了Delphinus,他们报价说再付40美元就能再购买4张照片。完全无视给我们发送照片的人犯了错、发错了照片这一事实。
我们为服务付费了,但却没有得到我们应得的服务。
这彻底让我们对这家公司失去了信任;我奉劝所有去那里的人:体验结束后,一定要立刻远离他们的摄影服务区。
简直恶心至极!