点评:We rented two scooters for our last week in Rarotonga. From the one next to the police station. As we received the bikes, one of the workers told us some tourists had crashed one of them before us. Which was evident with the gravel rash all over one side. We made sure to take full videos as evidence of the condition before driving away.
When we dropped them off, the same guy checked over the bikes and tells me he “doesn’t remember” one of those scratches, and was refusing to give my deposit back. With the amount of bikes I know for a fact they would not be able to remember every little scratch on every single bike. I had accidently left my phone at home so had to do an hour round trip to go and pick up my phone to prove it was originally there.
I did end up getting my refund but I would advise anyone to be cautious and make sure they film the WHOLE bike and any visible scratch, as these guys just rely on memory to withhold your deposit and potentially charge you your excess.
翻译:我们在拉罗汤加岛的最后一周租了两辆摩托车。租的那辆就在警察局旁边。当我们收到自行车时,一名工作人员告诉我们,一些游客在我们之前撞坏了其中一辆。从自行车的一侧到处都是碎石擦伤就可以看出这一点。我们确保在开车离开之前拍摄完整的视频作为证据。
当我们把自行车还给他们时,同一个人检查了自行车,并告诉我他“不记得”其中一条划痕,并拒绝退还我的押金。我知道自行车的数量之多,他们不可能记住每辆自行车上的每一道小划痕。我不小心把手机忘在家里了,所以不得不花了一个小时往返去拿手机,以证明它最初在那里。
我最终得到了退款,但我建议任何人都要小心,确保拍摄整辆自行车和任何可见的划痕,因为这些人只是依靠记忆来扣留你的押金,并可能向你收取超额费用。