点评:I booked a boat trip from surat thani to koh tao, but the experience was twisted. The boat was good and the staff were friendly. However, they failed to mention that: Firstly, it was nog a direct trip but via koh samui and kog phangan; secondly, twe had to get off the boat at koh samui for 45minutes without mentioning why. Both of which where never mentioned in the booking or at the harbour. If I were to describe this experience in one word i would say “SCAM!”. They try to profit as much as they can off the customer because when docked in koh samui (for 45 minutes) the only place you can get something to eat or drink is also owned by Lomprayah. Pathetic! This ruined my day and a few hours of my time, which could have been avoided by mentioning it before hand. If mentioned, I could and would have booked with another company. I would describe Lomprayah as a company that prioritizes minimizing its costs and maximizing their profits (not very customer friendly and kind of a day ruiner). I would recommend to everybody, that if you want to go to koh tao, book with another company that clearly states their agenda for the day. One word: “SCAM”. One sentence summary: “Greedy, money hungry and not transparant.” Last but not least, throughout the boat trip they take photos and video’s of you, without consent. In addition, I believe these photos & videos are used to misrepresent the experience by the marketing crew of Lomprayah; Immoral at best, deliberate deception at worst(likely both).
翻译:我预订了从素叻他尼到涛岛的游船之旅,但体验很糟糕。船很好,工作人员也很友好。但是,他们没有提到以下几点:首先,这不是直达航班,而是经苏梅岛和帕岸岛;其次,我们不得不在苏梅岛下船 45 分钟,却没有说明原因。这两点在预订单上和港口都没有提到。如果让我用一个词来形容这次经历,我会说“骗局!”。他们试图从乘客身上尽可能多地获利,因为当船停靠在苏梅岛(45 分钟)时,唯一可以吃点东西或喝点东西的地方也是 Lomprayah 旗下的。可悲!这毁了我的一天,浪费了我的几个小时,如果事先通知就可以避免。如果他们提到了,我就可以预订其他公司,而且我会预订其他公司。我认为 Lomprayah 是一家以最小化成本、最大化利润为首要任务的公司(不太方便客户,而且有点毁了一天的体验)。我建议大家,如果想去涛岛,最好预订其他行程清晰的公司。一个词:“骗局”。一句话总结:“贪婪、贪财、不透明。” 最后,同样重要的是,在整个乘船过程中,他们会未经同意拍摄你的照片和视频。此外,我认为这些照片和视频是 Lomprayah 的营销人员用来歪曲体验的;往好了说是不道德,往坏了说是故意欺骗(可能两者兼而有之)。