点评:Due to parking traps, Tourists should go to other shopping malls like DFO, Cockburn Central or Mandurah Forum.
Be warned that if you forget to exit within 2hours, the parking fees are very expensive. Carousel is nothing special. The longer you’re there, you could forget and risk exceeding 6hours and get charged $35.
My membership gives me 4h free parking already but I simply forgot as it was school holidays and I thought I’d support Carousel though my family was wanting to visit Garden City or Karrinyup. It’s a decision I regret as I was charged a whopping $35 for additional 2.5 hours (total 6.5h) that ruined our experience.
Their parking fees are designed to discourage customers from spending more. Other people feel the same way and the management just replies “sorry for the bad experience, contact us, etc..” - all bull-dust as I called them requesting for a refund but they refused. They think they don’t have to care that many customers now no longer come here including me. Just look at the carpark- it’s more empty than it was once was. It’s no longer the newest shopping centre nor offering anything so special like outlet shopping. Nor are their restaurants so famous that you will want to line up for it.
Furthermore, Carousel is about 20 minutes out of town, in a lower socioeconomic area and there are many shops and restaurants outside of Carousel - eg. Chemist Warehouse with ample free parking is next to it.
So businesses have been losing customers and should ask themselves why the greedy management aren’t doing anything to help attract customers.
翻译:由于停车陷阱,游客应该去其他购物中心,如 DFO、Cockburn Central 或 Mandurah Forum。
请注意,如果您忘记在 2 小时内离开,停车费非常昂贵。旋转木马没什么特别的。你在那里呆的时间越长,你可能会忘记,并冒着超过 6 小时的风险,被收取 35 美元。
我的会员资格已经给了我 4 小时的免费停车,但我忘了,因为当时是学校假期,我想支持旋转木马,尽管我的家人想去花园城或 Karrinyup。我很后悔这个决定,因为我又多花了 2.5 小时(总共 6.5 小时)高达 35 美元,这毁了我们的体验。
他们的停车费旨在阻止顾客花更多的钱。其他人也有同样的感受,管理层只是回答“很抱歉给您带来不好的体验,请联系我们等。”——我打电话给他们要求退款,但他们拒绝了,这都是胡说八道。他们认为他们不必在意现在很多顾客不再来这里,包括我。看看停车场就知道了——它比以前更空了。它不再是最新的购物中心,也不提供像奥特莱斯购物这样特别的东西。他们的餐馆也没有那么出名,让你愿意排队。
此外,Carousel 距离城镇约 20 分钟路程,位于社会经济水平较低的地区,Carousel 外面有很多商店和餐馆——例如,Chemist Warehouse 旁边有充足的免费停车位。
因此,企业一直在失去客户,应该问问自己,为什么贪婪的管理层不做任何事情来帮助吸引客户。