点评:I book the private Tour Kotor Bay Cruise trip from their website . And I check the office by Whatsapp . How many person can join the tour ? They reply me it is 38 person . And I aslo check the private boat trip is 999 Euro . And we are 22 person ,is it means the price is 999 Eruo for 22 person .And they reply me "Yes ". So I book on May 29,2025 ! And I also check again with the office by Whatsapp .Do I finish the booking ? They reply me YES . But I get their message on July 21 ,before one day of my trip . They told me their boat need to check the equipment and they don't have boat avaliable. They need to cancle the booking !! And I ask can I check the date to July 23 .They say they are full of booking . And they say they can recommended another company to me ! But the price is double ! It's 2000 Euro ! I say it's much higher than I book ! And then the company say [ We noticed you booked us as 1 person ,the price with us is higher as well for 22 person ] . I say I ask your company before and make confirm . And they just say sorry ,they don't know who give me the wrong information .
An irresponsible company
翻译:我在他们的网站上预订了科托尔湾私人游轮之旅。我通过 Whatsapp 查询了办公室。有多少人可以参加这次旅行?他们回复我38人。我还查看了私人游船之旅的价格是999欧元。我们一共22人,是不是意味着22人的价格是999欧元?他们回复我“是的”。所以我在2025年5月29日预订了!我又通过 Whatsapp 查询了办公室。我完成了预订吗?他们回复我说是的。但我在7月21日,也就是旅行开始前一天收到了他们的消息。他们告诉我他们的船需要检查设备,没有可用的船。他们需要取消预订!!我问他们能不能把日期改到7月23日。他们说他们的预订已经满了。他们说可以推荐另一家公司给我!但价格翻了一番! 2000欧元!我说这比我预订的价格高多了!然后他们说:“我们注意到你们预订的是1人,22人的价格也更高。”我说我之前问过你们公司确认过了。他们只是说抱歉,他们不知道是谁给了我错误的信息。
一家不负责任的公司