点评:WARNING ⚠️ Review for Quad Bike Hire Service: Disappointed and Frustrated
I wish I could give zero stars to this quad bike hire service. My experience was nothing short of a nightmare, and I feel compelled to share my story to save others from the same fate.
First off, the quality of the bikes was shockingly poor. They felt cheap and poorly maintained, which made every ride more stressful than enjoyable. For what I paid, I expected at least a reliable vehicle, but what I got was subpar at best.
The real frustration, however, came after I returned the bike in perfect condition. The owner had placed a hold of 400€ on my bank account, which was supposed to be released promptly upon return. Instead, I was met with laziness and indifference from her end. When I tried to follow up, it became clear that she couldn't be bothered to take the simple step of contacting her bank to release the hold.
Her response? Rude and dismissive. She told me it wasn’t her fault—a refrain I heard multiple times during our conversation. Rather than offering any help or solution, she raised her voice and verbally abused me over the phone. It’s hard to believe someone who runs a business could treat customers so poorly.
Now I'm stuck waiting 28-31 days for my money to be released because of her negligence and lack of professionalism. This experience has left me feeling completely ripped off and disrespected.
I cannot recommend this service to anyone. If you value your time, money, and sanity, do yourself a favour and look elsewhere.
翻译:警告⚠️ 四轮摩托租赁服务评价:失望和沮丧
我真希望给这家四轮摩托租赁服务零星。我的经历简直就是一场噩梦,我迫切地想分享我的故事,希望其他人也能避免同样的命运。
首先,摩托的质量差得惊人。它们感觉很廉价,而且保养很差,每次骑行都让人感到压力重重,而不是乐趣十足。就我付的钱而言,我期望至少能买到一辆可靠的车,但我得到的却充其量只是一辆差强人意的车。
然而,真正的沮丧发生在我把车完好无损地还回去之后。车主在我的银行账户上冻结了400欧元,这笔钱应该在还车后立即解冻。然而,她却懒得处理,漠不关心。当我试图跟进时,很明显她懒得联系银行来解冻这笔冻结。
她的回复?粗鲁又冷漠。她告诉我这不是她的错——在我们谈话的过程中,我多次听到她重复这句话。她非但没有提供任何帮助或解决方案,反而在电话里大声辱骂我。很难相信一个做生意的人竟然会如此恶劣地对待客户。
现在,由于她的疏忽和缺乏专业精神,我只能等28-31天才能拿到我的钱。这段经历让我感觉自己完全被欺骗了,完全没有受到尊重。
我不会向任何人推荐这项服务。如果你珍惜自己的时间、金钱和理智,那就帮自己一个忙,去别处看看吧。