点评:As a visitor, I found the prices to be quite high for 1 Adult and 2 children for the hour. Realistically, you're only given 40minites as they want you out of the pool 20 minutes before the hour is up. Most of the staff came across as unfriendly & curt. Nobody smiled except for the manager, Chris, & I enjoyed participating in classes instructed by him, as he was enthusiastic & motivated the class. As for the female instructors, I found them to be, flat and dull. I Encountered a problem & looked to the receptionists for assistance to which they refused. As I have worked with people in hotels, restaurants, nursing homes & medical practices, I am used to empathising with a customers dilemma and assisting them in finding a solution, which I have learned through customer service training. I left the gym disheartened & disappointed & dissatisfied when I usually leave feeling happy & proud. So I have decided to join a gym else where.
翻译:作为一名游客,我发现 1 名成人和 2 名儿童一小时的价格相当高。实际上,你只有 40 分钟的时间,因为他们希望你在时间结束前 20 分钟离开泳池。大多数员工给人的印象是不友好和生硬。除了经理克里斯之外,没有人微笑,我很喜欢参加他指导的课程,因为他对班级充满热情和积极性。至于女教练,我觉得她们平淡无奇。我遇到了问题并向接待员寻求帮助,但他们拒绝了。由于我曾与酒店、餐馆、疗养院和医疗机构的人员一起工作,我习惯于同情客户的困境并帮助他们找到解决方案,这是我通过客户服务培训学到的。当我通常离开健身房时感到高兴和自豪时,我感到沮丧、失望和不满。所以我决定加入其他地方的健身房。