点评:Delayed coach departure reason given was a technical issue with the bus something to do with a bank panel hanging off the back due to this it needed to go back to the garage for a repaired this technical issue delayed the departure for over 46 minutes. I asked an official in the coach station if there is any form of compensation provided to customers who have been affected by the delay. However, I was simply told no.
When did they arrive, and people were boarding an older age lady who it was obvious that she suffered from hard of hearing and mobility issues was getting on the bus with help from a person who could only have been a freind or a relative and the coach drives attitude was disgusting " when he simply came out with "uh hello we want to go sometime this afternoon" Maybe he needs a reminder that it was due to the issue with the coach that caused the delay to it leaving in the first instance
There was no safety information stated or provided at the start of the journey from victoria station. ???
翻译:长途汽车延误的原因是车厢出现了技术故障,可能是因为车尾悬挂着一块护板,需要返回维修厂进行维修。这个技术故障导致出发延误了46分钟以上。我询问了长途汽车站的工作人员,是否会为受到延误影响的乘客提供任何形式的补偿。然而,我得到的答复是“没有”。
他们什么时候到的?当时乘客们正在上车,一位上了年纪的女士,很明显她听力不好,行动不便,她在一个只能是朋友或亲戚的人的帮助下上车。长途汽车司机的态度令人作呕,司机只是简单地说了句“呃,你好,我们想今天下午某个时候出发”。也许他需要提醒一下,正是由于长途汽车的问题才导致延误出发。
从维多利亚车站出发的旅程开始时,没有提供任何安全信息。???