点评:On a number of previous occasions we have visited the winery section and the bakery/ bistro both of which we have thoroughly enjoyed .On this occasion we booked in to stay at the hotel itself which is not an easy thing to do as most of the beginning of the year is booked up with weddings. In the event we got in for two nights. The surrounding views are stunning. Our room was excellent save in respect of the shower which malfunctioned and which could not be repaired. Specifically the water temperature could not be controlled. Further the shower enclosure itself was in poor condition. .This was disappointing given the price charged for the room. We alerted the hotel to the problem and they endeavoured to sort it albeit unsuccessfully. We suspected this was a long standing issue..
The Savoye restaurant had a friendly enough staff but the breakfast menu was extremely limited which was surprising given me that the bakery /bistro on the same site offered a more comprehensive breakfast. The supper menu was ordinary.
On checking out we were not asked whether we enjoyed our stay .Had we been asked we would have stated what we have said above. Because the hotel is situated in utterly beautiful surroundings it has tremendous potential but the management needs to step up to the mark to raise the overall standard.
翻译:我们之前多次参观过酒庄和面包房/小酒馆,都非常喜欢。这次我们预订了酒店房间,这可不容易,因为年初的大部分时间都被婚礼预订满了。最终我们还是订到了两晚。周围的景色美极了。我们的房间很棒,只是淋浴出了故障,而且无法修理。具体来说,水温无法控制。此外,淋浴房本身状况也很差。考虑到房间的价格,这令人失望。我们把问题告诉了酒店,他们也努力尝试解决,但最终还是没能成功。我们怀疑这个问题由来已久。
萨沃伊餐厅的服务员很友好,但早餐菜单非常有限,这让我很意外,因为同一地点的面包房/小酒馆提供的早餐种类更丰富。晚餐菜单也很普通。
退房时,酒店并未询问我们是否满意此次入住体验。如果被问及,我们会如上文所述。酒店坐落于风景优美的地段,潜力巨大,但管理层需要提升服务水平,才能提高整体服务水准。