点评:I visit super Saturday members suite every year & this year was absolutely terrible. Table, & chairs changed from comfortable to metal cafe cold chairs, they increased the numbers of seating dramatically at the expense of hospitality, there was a small bar & separate table for coffee & cake or bacon baguette, so i had to queue up for cold drinks then queue again for hot drinks, there was no vegetarian options in the cafe table, the coffee was very poor quality at £3.50 & the baguette £7.50, extortionate, the only positive was they didn't scrimp on the toilets, they were the same good standard, i arrive at 7 am to get a good table & I was absolutely pestered throughout the day asking if our chairs were available when my daughter had popped to the shops, twice i had to give her seat up making it clear when she returned we'd want it back only to be faced with grumpy people. Numerous people would come to the front wanting to watch blocking our view, it just seemed terribly managed. There also seemed to be much more owners in the suite, these were the individuals who kept pushing to the front, very rude, the shops were a lot less in numbers too, less horse boxes to view & overall a poor experience. Lastly I had confirmation in advance that I could park in the disabled parking, when we arrived at 6.50am no one absolutely no one knew where the parking was, i was sent on a merry-go-round, half an hour later we were back where we started so parked in normal parking, it caused such distress, very very very poor experience, sad as not sure we'll return after such great previous years
翻译:我每年都会去超级星期六的会员套房,今年的情况非常糟糕。桌子和椅子从舒适的椅子变成了金属咖啡冷椅,他们大幅增加了座位数量,但却牺牲了服务质量,还有一个小酒吧和单独的桌子,用来喝咖啡、吃蛋糕或吃培根法棍,所以我不得不排队喝冷饮,然后再排队喝热饮,咖啡桌上没有素食选择,咖啡质量很差,要 3.50 英镑,法棍要 7.50 英镑,太贵了,唯一的优点是他们没有在厕所上省钱,他们的标准是一样的好,我早上 7 点到,想找个好桌子,但我女儿去商店后,一整天都被人缠着问我们的椅子是否还有,我不得不两次给她让座,明确表示等她回来时我们会把椅子还给她,结果却面对着脾气暴躁的人。很多人走到前面想看,挡住了我们的视线,看起来管理得很糟糕。套房里似乎还有更多业主,这些人一直往前推,非常粗鲁。商店也少了很多,可供参观的马车厢也少了,总之体验很差。最后,我提前确认了可以停在残疾人停车位,但我们早上6点50分到达时,根本没人知道停车位在哪里,我就像被扔在旋转木马上一样,半小时后我们又回到了原点,所以只能停在普通停车位,这真是太让人头疼了,体验非常非常糟糕,很遗憾,因为在经历了这么多美好的体验之后,我们不确定是否还会再来。