点评:OK, first I did NOT tour with Daniel and the Bike Tour Asia group. However, I wanted to let others know what an outstanding operation this is. I had booked a solo tour after meeting Daniel in person at a motorcycle rally and doing some due diligence on him and the Bike Tour Asia ("BTA") operation. Others that had dealt with BTA had nothing but good comments including another tour operator with whom I had toured before. Based on this I basically wore Daniel out with emails while trying to sort the type of trip I wanted to take. Emails were answered promptly and completely. Good deal.
When it came time to put my money where my mouth was, I wired BTA a deposit on a bike using bank and contact info that Daniel supplied. My wire was promptly acknowledged by the person in charge of such things and I was on my way starting to learn some basic Thai phrases and get a feel for the country.
Fast forward several weeks: because of a personal issue I found that I was unable to make the trip to Thailand and ride in BTA's gorgeous country. In no way was that due to any misstep on the part of BTA - something came up that was going to preclude my going. Fortunately, I had booked everything (except for local airfare between Bangkok and Chiang Mai which was nominal) on a refundable basis so my airfare came back to me. Hotel reservations were cancelled and I let Daniel know that, unfortunately, I wasn't not going to be able to make the trip. Though I didn't expect it, Daniel promptly initiated a refund of my deposit and all except for a nominal amount charged BTA by their bank, my deposit came right back.
Long and short of it: I would book with BTA again in a heartbeat and if I can ever make that Thailand trip in the future I will look to no other tour operator. I don't think you will be disappointed with BTA and, from what I can tell, you won't be disappointed with your time in Thailand.
翻译:好吧,首先我没有和 Daniel 以及 Bike Tour Asia 团队一起旅行。但是,我想让其他人知道这是一次多么出色的旅行。在摩托车集会上与 Daniel 亲自会面并对他和 Bike Tour Asia (“BTA”) 业务进行了一些尽职调查后,我预订了一次单人旅行。与 BTA 打过交道的其他人都给出了好评,包括我之前与之一起旅行过的另一家旅行社。基于此,我基本上用电子邮件把 Daniel 烦得筋疲力尽,同时试图确定我想要参加的旅行类型。电子邮件得到了及时和完整的回复。很划算。
到了我兑现承诺的时候,我使用 Daniel 提供的银行和联系信息向 BTA 汇了一笔自行车押金。负责此类事情的人很快就确认了我的汇款,我开始学习一些基本的泰语短语并感受这个国家。
几周后:由于个人问题,我发现自己无法前往泰国并在 BTA 这个美丽的国家骑行。这绝不是因为 BTA 的任何失误——发生了一些事情,阻止了我去旅行。幸运的是,我以可退款的方式预订了所有东西(除了曼谷和清迈之间的当地机票,价格很低),所以我的机票退还给了我。酒店预订被取消了,我告诉丹尼尔,不幸的是,我无法成行。虽然我没想到,但丹尼尔很快就开始退还我的押金,除了银行向 BTA 收取的一笔象征性金额外,我的押金马上就退还了。
总而言之:我会毫不犹豫地再次通过 BTA 预订,如果我将来有机会去泰国旅行,我不会再找其他旅行社了。我认为你不会对 BTA 感到失望,据我所知,你不会对你在泰国的时光感到失望。