点评:My son just graduated BCT and came here to celebrate. I made reservations for 7pm, arrived 6:55pm. We did not get seated til 7:10pm (which was fine but noted this). Then our server grabbed our drinks and orders (appetizers and entrees). Drinks were good, and appetizers came - no issues. After this, our server did not come by our table to check on us. Drinks finished and appetizers ate. Waited a total of 45 min before we left. We watched as everyone was served including those who came after us. Let me just say that I was extremely disappointed and would not come here ever again. We came here to celebrate my son and left extremely upset about the treatment from start to finish. This is NOT how you treat your customers. Especially because all my son wanted was a good steak after months in basic training. I’m heartbroken for him and for my family to experience this.
翻译:我儿子刚从新兵训练营毕业,我们来这里庆祝。我预订了晚上7点的位子,6点55分就到了。直到7点10分我们才入座(虽然可以接受,但还是记下来了)。之后服务员过来拿饮料和菜品(开胃菜和主菜)。饮料不错,开胃菜也很快就上来了——一切顺利。但之后,服务员就再也没有来过我们桌边询问用餐情况。我们喝完了饮料,也吃完了开胃菜。总共等了45分钟才离开。我们眼睁睁地看着所有客人,包括比我们后来的客人,都得到了服务。我只能说,我非常失望,以后再也不会来这家餐厅了。我们来这里是为了庆祝儿子毕业,结果却因为从头到尾的糟糕体验而感到非常失望。这根本不是对待顾客的方式。尤其是我儿子在经历了几个月的新兵训练后,只想好好吃顿牛排。我为他和我的家人感到心碎,让我们经历了这样的事情。