点评:Came as 2 family groups. When we arrived at the park, checked in at reception and the "lady" couldn't find our booking, asking numerous of times name on booking and asked about 3xs if we were staying camping. After telling her everytime we were in a lodge! For her to turn around and say "you it would help if you give me all information " No you should of asked me!!
After finally getting the keys & arriving in the lodge it was absolutely full of flies, flying around in every room with at least 4 in each room & even in the cupboards!! Rang reception & a lady did come to spray fly spray, gasing us out & hoovering them up!
Hottub no temperature on & some bubble sprayers not working.
Food hut outside near park only open on a Friday & Saturday, (should be open all day, every day) so we had to order a takeaway from Jedburgh as we had already ate in the tavern bar for lunch.
Can't get over check out time also is 9am especially when check-in is 4pm. I mean who is ever up & ready & out by 9am especially when on holiday & a lodge full of adults & small children & a small baby!
翻译:我们两个家庭一起来的。到达公园后,在接待处登记入住,一位“女士”找不到我们的预订单,问了好几次预订单上的名字,还问了我们三次我们是不是露营。每次我们住小屋,她都告诉她!结果她却转过身说:“如果你能告诉我所有信息就更好了。” 不,你不应该问我!!
终于拿到钥匙,到达小屋后,发现到处都是苍蝇,每个房间都飞来飞去,每个房间至少有4只,甚至橱柜里都有!!打电话给接待处,一位女士过来喷了驱蝇剂,把我们熏得浑身发麻,然后用吸尘器吸走了!
热水浴缸没开温度,一些泡泡喷雾器也坏了。
公园附近的户外小吃店只在周五和周六营业(应该是全天营业),所以我们不得不从杰德堡订外卖,因为我们已经在小酒馆吃过午饭了。
退房时间也是早上9点,尤其是入住时间是下午4点,真是让人无法接受。我的意思是,谁会在早上9点起床、准备好、离开呢?尤其是在度假期间,而且小屋里挤满了大人、小孩和婴儿!