点评:Terrible company! Waste of my time!
Placed online order just for them to cancel and give nonsense excuses of needing to verify. Placed the same order again and waited for it to ship out. Called support a few times to make this happen and got the worst excuses I ever heard a company give.
Pretty much,
Placed the order multiple, times only for them to cancel again then claim that a third party fraud detection company is not allowing my order to process even though my credit card company has no fraud flag raised and just continue blaming it on this other third party company then literally right after I call cancel my order again. Now I see the item out of stock.
SMOKY MOUNTAIN KNIFE WORKS BE ASHAMED OF YOURSELVES.
LIARS AND CHEATERS. DISGUSTING SUPPORT DISGUSTING COMPANY. MAKES YOU WANT TO PUKE.
I don't like to leave negative reviews at all but I actually never seen such disrespect from a company.
Be gone Smoky Mountain Knife Works!
翻译:这家公司太糟糕了!浪费我的时间!
我在网上下了订单,结果他们取消了,还编造各种理由说需要验证。我又下了同样的订单,等着发货。为了解决这个问题,我打了好几次客服电话,得到的却是我听过最烂的借口。
总之,
我下了好几次订单,他们每次都取消,然后又说是第三方反欺诈公司阻止了我的订单处理,尽管我的信用卡公司根本没有发现任何欺诈迹象。他们就一直把责任推给这家第三方公司,然后在我打电话之后,他们又取消了订单。现在我发现商品已经售罄了。
SMOKY MOUNTAIN KNIFE WORKS,你们应该感到羞耻。
骗子!客服太差劲了!公司太差劲了!简直让人想吐。
我一般不喜欢写差评,但我真的从来没见过这么不尊重人的公司。滚蛋吧,烟山刀具厂!