点评:I have tried ordering few wraps and large dish of salad before I had customer meeting and they confirmed they would be happy to do it and showed me the box and dish they would save me that I can pick up in an hour. When I returned they completely refused to serve me, I waited over 20 min to be assisted and needed to remind them I’m still waiting, then they refused to put wraps in the box that we agreed an hour before, then they brought dirty box that looked embarrassing and I said that’s not what you showed me before, then the manager completely flipped saying we can’t help you… that was 20 min before my meeting! I arrived there almost 2 hours earlier to make sure all be in order as it was very important meeting I was catering for and this was devastating experience. They caused me being late and needing to run to a different shop and try get that organised in no time. In nowadays world when everyone short of time and just trying to do their job they completely failed and i would never support this business again and would discourage others to shop there. They literally agreed and showed me what they can offer for pick up in an hour and then refused it! Unacceptable! Thank you for reading
翻译:在参加客户会议之前,我曾尝试订购几个卷饼和一大盘沙拉,他们确认很乐意这样做,并向我展示了他们为我留的盒子和盘子,我可以在一小时内取走。当我回来时,他们完全拒绝为我服务,我等了 20 多分钟才得到帮助,不得不提醒他们我还在等,然后他们拒绝把卷饼放进我们一小时前同意的盒子里,然后他们拿来一个看起来很尴尬的脏盒子,我说那不是你之前给我看的,然后经理完全变了脸说我们帮不了你……那是在我开会前 20 分钟!我提前近 2 个小时到达那里,以确保一切井然有序,因为我要为一个非常重要的会议提供餐饮服务,这是一次毁灭性的经历。他们让我迟到了,不得不跑到另一家店,试图在短时间内把事情安排好。在当今世界,当每个人都没有时间,只想做好自己的工作时,他们完全失败了,我再也不会支持这家企业,也不会鼓励其他人去那里购物。他们居然同意了,还向我展示了他们可以在一小时内提供什么,然后拒绝了!不可接受!感谢您阅读