旅行
账户
Charmaine V
Disappointing management
Clifton Springs Golf Club的点评
点评：This is my first 1 star review. It is such a shame that a beautiful local bistro with the most amazing views choose to deliver such poor quality meals and service.
I don't take posting a 1 star review lightly and I always ensure to return to any business, even after a negative experience, as everyone deserves a second, third, fourth...... chance. Before posting this we addressed our experiences with management: quality of meals, service, strong smell of cigarette smoke within food service areas (also concerning for staff working in these conditions) reading other reviews it sounds like management is not too concerned about supporting and listening to their local community. Yes we could go elsewhere (as suggested by management) yes we could choose to not sit outside to enjoy the beautiful views so we're not effected by second hand smoke (as suggested by management). And it was suggested (as I'm vegetarian) that when management advertise their Italian night that he will include the following "IF YOU'RE VEGETARIAN DON'T BOTHER COMING). This kind of management/leadership says a lot about the problems this bistro is experiencing!! I hope all their staff are treated well and with the respect they deserve.
The point of any constructive feedback is to listen and get together with your team and develop and strengthen your business around what your main purpose is ..... Customer Service and quality leadership. I hope management start reading their reviews and choose to better support their local staff, local patrons and create an inviting local meeting place for all to enjoy.
I don't take posting a 1 star review lightly and I always ensure to return to any business, even after a negative experience, as everyone deserves a second, third, fourth...... chance. Before posting this we addressed our experiences with management: quality of meals, service, strong smell of cigarette smoke within food service areas (also concerning for staff working in these conditions) reading other reviews it sounds like management is not too concerned about supporting and listening to their local community. Yes we could go elsewhere (as suggested by management) yes we could choose to not sit outside to enjoy the beautiful views so we're not effected by second hand smoke (as suggested by management). And it was suggested (as I'm vegetarian) that when management advertise their Italian night that he will include the following "IF YOU'RE VEGETARIAN DON'T BOTHER COMING). This kind of management/leadership says a lot about the problems this bistro is experiencing!! I hope all their staff are treated well and with the respect they deserve.
The point of any constructive feedback is to listen and get together with your team and develop and strengthen your business around what your main purpose is ..... Customer Service and quality leadership. I hope management start reading their reviews and choose to better support their local staff, local patrons and create an inviting local meeting place for all to enjoy.
翻译：这是我第一次给 1 星评价。一家风景优美的当地小酒馆竟然选择提供如此劣质的餐食和服务，真是太可惜了。
我不会轻易发表 1 星评价，而且我始终确保会再次光顾任何一家店，即使有过不愉快的经历，因为每个人都值得拥有第二次、第三次、第四次......机会。在发表这篇评论之前，我们谈到了我们与管理层的接触经历：餐食质量、服务、食品服务区内浓重的香烟味（也让在这种条件下工作的员工感到担忧），阅读其他评论后，我们觉得管理层似乎并不太关心支持和倾听当地社区的意见。是的，我们可以去其他地方（管理层建议的），是的，我们可以选择不坐在外面欣赏美景，这样我们就不会受到二手烟的影响（管理层建议的）。有人建议（因为我是素食主义者），当管理层宣传他们的意大利之夜时，他会加上以下内容：“如果你是素食主义者，就别来了。”这种管理/领导方式充分说明了这家小酒馆正在经历的问题！！我希望他们所有的员工都能得到良好的待遇和应有的尊重。
任何建设性反馈的目的都是倾听和与你的团队沟通，围绕你的主要目标发展和加强你的业务......客户服务和优质领导力。我希望管理层开始阅读他们的评论，并选择更好地支持他们的当地员工、当地顾客，并为所有人创造一个引人入胜的当地聚会场所。
我不会轻易发表 1 星评价，而且我始终确保会再次光顾任何一家店，即使有过不愉快的经历，因为每个人都值得拥有第二次、第三次、第四次......机会。在发表这篇评论之前，我们谈到了我们与管理层的接触经历：餐食质量、服务、食品服务区内浓重的香烟味（也让在这种条件下工作的员工感到担忧），阅读其他评论后，我们觉得管理层似乎并不太关心支持和倾听当地社区的意见。是的，我们可以去其他地方（管理层建议的），是的，我们可以选择不坐在外面欣赏美景，这样我们就不会受到二手烟的影响（管理层建议的）。有人建议（因为我是素食主义者），当管理层宣传他们的意大利之夜时，他会加上以下内容：“如果你是素食主义者，就别来了。”这种管理/领导方式充分说明了这家小酒馆正在经历的问题！！我希望他们所有的员工都能得到良好的待遇和应有的尊重。
任何建设性反馈的目的都是倾听和与你的团队沟通，围绕你的主要目标发展和加强你的业务......客户服务和优质领导力。我希望管理层开始阅读他们的评论，并选择更好地支持他们的当地员工、当地顾客，并为所有人创造一个引人入胜的当地聚会场所。
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