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Mehdi S
Discriminatory and Awful Customer Service
迪斯尼乐园的点评
点评：**Discriminatory and Awful Customer Service**
I am very disappointed with Disneyland Park Anaheim’s customer service and lack of compassion. I purchased a 3-day Park Hopper ticket, but I became sick and could not attend my third reserved day. I am a disabled person, and because of my condition, I can have ups and downs with my health. I was ready to provide a doctor’s note and any other documentation needed, but I received no meaningful support or accommodation.
For such an expensive and well-known place, I expected much better customer service, especially when a guest has a legitimate medical situation and is willing to provide proof. Instead, I felt ignored, dismissed, and treated unfairly.
Disneyland promotes itself as a place of happiness and magic, but my experience with customer service was the opposite. Their response showed a lack of understanding and compassion for disabled guests who may experience unexpected health issues. This was a very disappointing and upsetting experience.
I am very disappointed with Disneyland Park Anaheim’s customer service and lack of compassion. I purchased a 3-day Park Hopper ticket, but I became sick and could not attend my third reserved day. I am a disabled person, and because of my condition, I can have ups and downs with my health. I was ready to provide a doctor’s note and any other documentation needed, but I received no meaningful support or accommodation.
For such an expensive and well-known place, I expected much better customer service, especially when a guest has a legitimate medical situation and is willing to provide proof. Instead, I felt ignored, dismissed, and treated unfairly.
Disneyland promotes itself as a place of happiness and magic, but my experience with customer service was the opposite. Their response showed a lack of understanding and compassion for disabled guests who may experience unexpected health issues. This was a very disappointing and upsetting experience.
翻译：**歧视性且糟糕的客户服务**
我对迪士尼乐园阿纳海姆分园的客户服务和缺乏同理心感到非常失望。我购买了一张三日乐园通票，但因病无法参加预定的第三天游玩。我是一名残疾人士，由于身体状况，我的健康状况时好时坏。我已准备好提供医生证明和其他所需文件，但却没有得到任何实质性的支持或帮助。
对于这样一个价格昂贵且知名的乐园，我期望能获得更好的客户服务，尤其是在游客有正当的医疗状况并愿意提供证明的情况下。然而，我却感到被忽视、被轻视，并受到了不公平的对待。
迪士尼乐园一直标榜自己是一个充满快乐和魔法的地方，但我的客户服务体验却截然相反。他们的回应表明，他们对可能遇到突发健康问题的残疾游客缺乏理解和同情。这是一次非常令人失望和沮丧的经历。
我对迪士尼乐园阿纳海姆分园的客户服务和缺乏同理心感到非常失望。我购买了一张三日乐园通票，但因病无法参加预定的第三天游玩。我是一名残疾人士，由于身体状况，我的健康状况时好时坏。我已准备好提供医生证明和其他所需文件，但却没有得到任何实质性的支持或帮助。
对于这样一个价格昂贵且知名的乐园，我期望能获得更好的客户服务，尤其是在游客有正当的医疗状况并愿意提供证明的情况下。然而，我却感到被忽视、被轻视，并受到了不公平的对待。
迪士尼乐园一直标榜自己是一个充满快乐和魔法的地方，但我的客户服务体验却截然相反。他们的回应表明，他们对可能遇到突发健康问题的残疾游客缺乏理解和同情。这是一次非常令人失望和沮丧的经历。
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