下载App
旅行
账户
Archit B
Rude Security Experience
美国大屠杀纪念馆的点评
点评：I am writing to express my deep disappointment following my recent visit to the Holocaust Museum. This was our first time visiting, and we had hoped for a meaningful and respectful experience. Unfortunately, the conduct of the security staff left us shocked and disheartened.
The security personnel were unprofessional, loud, and condescending. When we asked simple questions, they responded with dismissive gestures rather than clear answers. Their tone and body language were unnecessarily aggressive, making us feel unwelcome and uncomfortable from the outset.
We understand the importance of maintaining safety in such an important institution, but courtesy and professionalism should never be compromised. This experience overshadowed the entire visit and left a lasting negative impression. We expected empathy and respect in a place dedicated to remembering human dignity and loss.
Sadly, based on this encounter, we will not be returning and will be hesitant to recommend the museum to others unless there is acknowledgment and commitment to addressing such behavior.
I urge your team to review this matter seriously and take appropriate steps to ensure future visitors are treated with the respect they deserve.
The security personnel were unprofessional, loud, and condescending. When we asked simple questions, they responded with dismissive gestures rather than clear answers. Their tone and body language were unnecessarily aggressive, making us feel unwelcome and uncomfortable from the outset.
We understand the importance of maintaining safety in such an important institution, but courtesy and professionalism should never be compromised. This experience overshadowed the entire visit and left a lasting negative impression. We expected empathy and respect in a place dedicated to remembering human dignity and loss.
Sadly, based on this encounter, we will not be returning and will be hesitant to recommend the museum to others unless there is acknowledgment and commitment to addressing such behavior.
I urge your team to review this matter seriously and take appropriate steps to ensure future visitors are treated with the respect they deserve.
翻译：我写这封信是为了表达我最近参观大屠杀纪念馆后的深深失望。这是我们第一次参观，我们原本希望获得一次有意义且充满尊重的体验。不幸的是，安保人员的行为让我们感到震惊和沮丧。
安保人员不专业，大声喧哗，而且傲慢无礼。当我们问一些简单的问题时，他们只是用不耐烦的手势而不是清晰的答案来回应。他们的语气和肢体语言过于咄咄逼人，从一开始就让我们感到不受欢迎和不舒服。
我们理解在如此重要的机构中维护安全的重要性，但礼貌和专业精神绝不能妥协。这次经历给整个参观蒙上了阴影，并留下了持久的负面印象。在一个致力于铭记人类尊严和损失的地方，我们期待得到同情和尊重。
遗憾的是，基于这次经历，我们不会再来，除非他们承认并承诺解决此类行为，否则我们不会向其他人推荐这家博物馆。
我敦促您的团队认真审查此事并采取适当措施，确保未来的访客得到应有的尊重。
安保人员不专业，大声喧哗，而且傲慢无礼。当我们问一些简单的问题时，他们只是用不耐烦的手势而不是清晰的答案来回应。他们的语气和肢体语言过于咄咄逼人，从一开始就让我们感到不受欢迎和不舒服。
我们理解在如此重要的机构中维护安全的重要性，但礼貌和专业精神绝不能妥协。这次经历给整个参观蒙上了阴影，并留下了持久的负面印象。在一个致力于铭记人类尊严和损失的地方，我们期待得到同情和尊重。
遗憾的是，基于这次经历，我们不会再来，除非他们承认并承诺解决此类行为，否则我们不会向其他人推荐这家博物馆。
我敦促您的团队认真审查此事并采取适当措施，确保未来的访客得到应有的尊重。
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
