点评:My husband and I spent 3 or 4 hours touring the Museum and taking a Golf Cart Tour with Steve from Cincinnati as our guide. It was a great tour; this is from someone who has never watched the race! My husband has but I just wanted to learn more about it. It could not have been more fun. It is a beautiful facility run by very professional and very nice people. The gift shop was great too.
Yesterday I had the opportunity to communicate with several of the back office personnel about coming back to visit with friends. I had a question about the tour we want to take again. I had to email the question and from experience with other organizations, I felt it would be a couple of days at least before I heard anything. It was maybe 30 minutes. By late morning I had communicated with several people, had my questions answered and was able to book our trip.
In my opinion an incredible organization that employees caring and knowledgeable people; and it was great fun to visit.
翻译:我和丈夫花了三四个小时参观了博物馆,还乘坐高尔夫球车游览,导游是来自辛辛那提的史蒂夫。这是一次很棒的旅行;要知道,我以前从未看过这场比赛!我丈夫看过,但我只是想多了解一些相关知识。整个过程非常有趣。博物馆环境优美,工作人员专业又友善。礼品店也很棒。
昨天,我有机会和几位后台工作人员联系,询问我们下次带朋友来参观的事宜。我有个关于我们想再次参加的游览项目的问题。我发邮件询问,根据以往与其他机构的合作经验,我以为至少要等几天才能收到回复。结果只用了大概30分钟。到了上午晚些时候,我已经和好几位工作人员沟通过,我的问题都得到了解答,并且成功预订了行程。
在我看来,这是一个非常棒的机构,员工热情又博学;参观体验也非常好。