Won't be returning to this lounge, waste of money
Plaza Premium Lounge Heathrow T2 Departures的点评
点评:We really did not like this lounge. The receptionist was quite rude, we booked the lounge from 6-8pm and was given a ticket with strict instructions to return it to the reception desk before 8pm and make sure we vacated the lounge by 8pm.
One bartender was working during out visit and there was always a long queue for drinks.
It was difficult finding seats as the lounge was very full, we did find seats but they were dirty and stained. There was an ill positions lamp between our two seats so we could not see each other when speaking so had to lean forward all the time.
The food choices were limited and many dishes had finished and not replenished during our visit.
This lounge is not relaxing or chilled, it is very busy and quite large. The lounge itself needs to be thoroughly cleaned and the service needs to be improved. We felt that this lounge was a waste of money and will not return. We use airport lounges at least 6 times a year and this was by far the worst that we have been in. This lounge is quite expensive compared to most other lounges and is not worth the money.
翻译:我们真的不喜欢这个休息室。接待员很粗鲁,我们预订了从下午 6 点到 8 点的休息室,并给了一张票,上面有严格的指示,要求我们在晚上 8 点之前将票归还给接待处,并确保我们在晚上 8 点之前离开休息室。
我们访问期间,一名调酒师正在工作,总是排着长队等待饮料。
很难找到座位,因为休息室挤满了人,我们确实找到了座位,但它们很脏,有污渍。我们两个座位之间有一盏位置不对的灯,所以我们说话时看不到对方,所以不得不一直向前倾。
食物选择有限,我们访问期间很多菜都吃完了,没有补充。
这个休息室既不放松也不冷静,它非常繁忙,而且很大。休息室本身需要彻底清洁,服务也需要改进。我们觉得这个休息室浪费钱,不会再来。我们每年至少使用机场休息室 6 次,而这是我们迄今为止使用过的最差的一次。与大多数其他休息室相比,这个休息室相当昂贵,不值得花钱。