Horrible staff , zero available help , disgusted - 六旗大冒险乐园 (杰克逊) - Six Flags Great Adventure - 3777条旅客点评与比价

Becca G

Horrible staff , zero available help , disgusted

六旗大冒险乐园的点评

2026年10月24日发布于: 海外

点评：My daughter 18 and her friend 19 drove 3 plus hours to visit the park after buying season passes with a military discount to enjoy the park,upon arrival they placed their IDS in their pocket once at security outsdie of thr park they realized one was dropped in the giant parking lot and they could not find it in the large area which they walked . The person with that lost Id had his military I’d on his phone and a picture of his photo ID showing his date of birth . Security disapproved entry to even get to guest services as the outside guest services was closed . They asked for a supervisor and got a nasty female security guard working tonight ,Friday October 23, 2026 . I spent hours trying to reach someone to help them and to no avail could I reach anyone ,the only people available to help were inside the park and the security guard would not allow them in to speak to guest services. These kids walked aimlessly around in the cold looking for a lost ID after driving hours to enjoy .I’m disgusted . I could only reach lost and found the woman was kind and seemed to be the only person working. I hope we can get the season passes refunded ,never in my life have I sent my daughter to a place where zero help was available , I could not reach help online or on the phone and it made me feel completely unsafe and disgusted. I can imagine why people are getting head injuries at establishments that can’t even operate with common sense and appear to have head injuries themselves . What kind of place has NO available help during working hours to assist a couple of teenagers . I digress - complete zero , totally disgusted and sad for these kids.

翻译：我的18岁的女儿和19岁的朋友买了享受军人折扣的季票后，驱车三个多小时前往公园游玩。到达后，她们把身份证放进口袋。在公园外的安检处，她们才发现其中一人把身份证掉在了广阔的停车场里，而她们在那么大的区域内四处寻找也未能找到。丢失身份证的那位朋友手机里有自己的军人身份证照片，上面还显示着出生日期。由于外部的宾客服务处已经关闭，保安甚至不允许我们进入以寻求帮助。我们请求找主管出面，结果来了一位脾气恶劣的女保安，时间正是2026年10月23日星期五的夜晚。我花了好几个小时试图联系到人来协助他们，但毫无成效——当时能帮忙的人都在公园内，而那位保安却不让他们进去与宾客服务处的工作人员交谈。这些孩子顶着寒冷，漫无目的地四处寻找丢失的身份证件。他们驱车数小时前来享受游玩，结果却如此。我感到非常厌恶。我只能联系失物招领处，那里的工作人员人很好，似乎是唯一在值班的人。我希望能拿到季票的退款。我这辈子从未把女儿送到一个完全得不到任何帮助的地方。无论是网上还是电话都无法联系到工作人员，这让我感到极其不安且厌恶。我能想象为什么人们会在这种连基本常识都欠缺、看起来自身也问题百出的场所里头部受伤。什么样的地方会在营业时间内连一个能帮忙的人都没有来协助几个青少年呢？说远了——我真的气愤至极，也为这些孩子感到难过。

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