点评:Horrible experience. We did hire an older boat but never expected the troubles we had. We have chartered older boats before- but the difference was other companies maintain their boats. We have never experienced the lack of service or concern this base provided. The day we were to set off, we had to wait for them to do a major repair to the swim platform. It was frustrating when we should have been underway. We had some repairs needed mid-week and they never happened. They wanted us to backtrack and wait for them- again no consideration for the time we had to be enjoying the Bahamas and the money we had paid for our holiday,
Also the base itself- you have to pay to use any of the amenities (like the pool) by a daily pass, per person- even if you are only there for a couple of hours. You think with us having to wait for them to do a repair they would have made arrangements for our kids to swim. Very disappointing. Never again. No consideration, apology or anything.
That said, the Bahamas were spectacular. We will be back, just never with Dream Yacht Charter.
翻译:糟糕的经历。我们租了一艘老船,但没想到会遇到这么多麻烦。我们以前也租过老船,但不同的是其他公司会维护他们的船。我们从未体验过这家基地提供的服务如此匮乏或令人担忧。我们出发的那天,不得不等他们对游泳平台进行大修。这真让人沮丧,因为我们本应该启程了。我们周中需要维修一些设施,但一直没有修好。他们想让我们原路返回,继续等他们——再次完全不考虑我们本应在巴哈马群岛享受的时间和我们为假期支付的费用。
还有基地本身——使用任何设施(比如游泳池)都得按日付费,即使你只在那里待几个小时。你以为我们等着他们维修,他们还会安排我们的孩子去游泳吗?非常令人失望。再也不来了。没有考虑周全,没有道歉,什么都没有。
话虽如此,巴哈马群岛真是太美了。我们会回来的,但不会再选择 Dream Yacht Charter。