点评:Let me tell, just don't...
We did the river float adventure last year, had a great time. Also felt safe because they had people all along process checking on you. Up and down river someone on jet ski would stop and ask how you were and give you an idea how fast river you were.... but something changed in past year because that was not today:
Sign stated at sign in at 10:40 2 1/2-3 1/2 hours
- so this would mean we'd finish about 2:30 or so... totally sounded fun
- At 3:30 we realized we had a problem, for whatever reason our floats kept getting pushed back down river with wind and we were getting passed by other groups
- One guy in bright shirt on jet ski flew by us (all of us each group) and never checked on a one and nothing stated he was with Edisto River Adventures
- We did have adequate water for 3 1/2 hours, but not for what would turn into 5 hours
- When we called state park from where business is located, they were shocked and appalled that we were still on the water. They personally went to Edisto office to find it was closed! Yes- Edisto had paying customers on the water and no one available to help in case of an emergency.
- The park person happened to have a personal phone number of an Edisto worker for me to call. When I called- the number didn't go through but the person called back and promised to send a jet ski person to check on us....
That person never showed up- instead we got help from another group going by with similar problem (and a storm starting in background) and LITERALLY the group had to walk and paddle the whole group to the Edisto landing! Yes, your customers saved themselves!
Again, we've had a great experience in the past, but never again.
Things that could change:
1. An emergency number for customers and Givhans ferry park
2.a reliable number or communication to landing site
3. Continuous patrol by Edisty River adventures of.... the River
4. A check of list at the landing of customers to see if anyone hasn't appeared
翻译:让我告诉你,千万不要……
我们去年参加了漂流探险,玩得很开心。而且感觉很安全,因为他们全程都有人检查你。在河上和河下,会有人骑着水上摩托艇停下来问你感觉如何,并告诉你河里的速度有多快……但去年有些事情发生了变化,因为今天没有:
10:40 签到处的标牌上写着 2 1/2-3 1/2 小时
- 这意味着我们会在 2:30 左右完成……听起来很有趣
- 3:30 我们意识到我们遇到了问题,无论出于什么原因,我们的浮标一直被风吹回河下,我们被其他团体超越
- 一个穿着鲜艳衬衫的家伙骑着水上摩托艇从我们身边飞过(我们每个团体都有),从来没有检查过一个人,也没有人说他是 Edisto River Adventures 的
- 我们确实有足够的水供 3 1/2 小时使用,但不足以供 5 个小时使用
- 当我们从公司所在的州立公园打电话时,他们很震惊和震惊我们还在水上。他们亲自去了 Edisto 办公室,发现办公室已经关门了!是的——埃迪斯托水上有付费客户,但紧急情况下无人可提供帮助。
- 公园工作人员恰好有埃迪斯托工作人员的私人电话号码,我可以拨打。当我打电话时——号码没有接通,但那个人回电并承诺派一名水上摩托艇人员来查看我们的情况……
那个人一直没有出现——相反,我们得到了另一组遇到类似问题的帮助(背景中开始有风暴),整个团队不得不步行并划船到埃迪斯托码头!是的,你的客户救了自己!
再说一次,我们过去有过很棒的经历,但再也不会了。
可能会改变的事情:
1. 为客户和 Givhans 渡轮公园提供紧急电话号码
2. 可靠的电话号码或与登陆点的通信
3. 埃迪斯蒂河探险队持续巡逻……河流
4. 检查客户登陆时的名单,看看是否有人没有出现