点评:My husband and I took the ferry from Nantucket to Marthas Vineyard. Upon arriving at the port, two Hy Line Cruises baggage staffers grabbed our luggage and placed it on a rolling BLUE cart. They gave us no baggage claim receipts nor did they ask to see our reservation. My husband told them we were going to Martha’s Vineyard, to which the baggage staffers replied, “I got you!” Fast forward an hour later as we disembarked to Marthas Vineyard Port, our luggage is not there. Long story short they sent our bags on the Hyannis Ferry! Luckily, Gina, a wonderful Hy Line Cruises Customer Service agent at the Marthas Vineyard Oak Bluff office went above and beyond to get our luggage delivered within a few hours to our Edgartown hotel!
The ferry service was great, I would use Hy Line Cruises again I just wouldn’t check my bags. We saw people carrying their bags on board, so apparently you don’t have to check your luggage.
翻译:我和丈夫从楠塔基特岛乘渡轮前往玛莎葡萄园岛。抵达港口后,两名海兰邮轮的行李工作人员抓起我们的行李,放在一辆蓝色的推车上。他们没有给我们行李领取收据,也没有要求查看我们的预订单。我丈夫告诉他们我们要去玛莎葡萄园岛,行李工作人员回答说:“我找到了!” 一小时后,当我们下船到达玛莎葡萄园岛港口时,我们的行李不见了。长话短说,他们把我们的行李送到了海恩尼斯渡轮上!幸运的是,玛莎葡萄园岛橡树崖办事处的海兰邮轮客服人员吉娜非常出色,她竭尽全力,在几个小时内就把我们的行李送到了我们位于埃德加敦的酒店!
渡轮服务很棒,我还会再次乘坐海兰邮轮,只是我不会托运行李。我们看到有人带着行李上船,所以显然你不需要托运行李。