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Kate M
Unpleasant people and limited fun
Urban Jump Trampoline Park的点评
点评：Went Sunday afternoon (yesterday) when it was really quiet. An excellent female reception staff deserved commendation. The rest of the experience was awful. Had 4 kids with me but only 3 pairs of Urban Jump socks. Had many other socks which were the same but was obliged to buy the specific UJ socks by a rude and surly male employee with tattoos on his calves (just to identify him). This man in particular interacted in an unpleasant manner right from the start and I found him intimidating. However, other staff were also not friendly. And the socks - only £3.50 but rubbish for the environment and a waste of money at an already costly experience. While on trampolines my largely well behaved kids were heavily policed. They were repeatedly told off by staff for:
Jumping on one leg
Jumping and fall on to trampolines landing in a falling on their back (just seemed fun)
'Running' across trampolines
Sharing trampolines in pairs
The children were two aged 10 and 2 aged 14. None of them were overly boisterous.
The kids said it's more fun when it's busier as they feel less policed, and they got off the trampolines after 40 minutes saying 'it's worse than school'.
I was really disappointed. I do understand health and safety but what's the point in having trampolines if you can barely use them - and where's the fun in aggressive staff shouting at kids?
Jumping on one leg
Jumping and fall on to trampolines landing in a falling on their back (just seemed fun)
'Running' across trampolines
Sharing trampolines in pairs
The children were two aged 10 and 2 aged 14. None of them were overly boisterous.
The kids said it's more fun when it's busier as they feel less policed, and they got off the trampolines after 40 minutes saying 'it's worse than school'.
I was really disappointed. I do understand health and safety but what's the point in having trampolines if you can barely use them - and where's the fun in aggressive staff shouting at kids?
翻译：昨天（周日）下午去的，人很少。前台一位女接待员服务态度非常好，值得表扬。但其他体验却很糟糕。我带了四个孩子，却只有三双Urban Jump的袜子。我带了很多其他品牌的袜子，款式都一样，但还是被一个态度粗鲁、小腿上有纹身的男员工（我一看就知道是他）强迫购买Urban Jump的袜子。这个人从一开始就态度很差，让我感觉很害怕。不过，其他员工也都不友好。而且，那几双袜子才3.5英镑，对环境来说太不环保了，在这个已经很贵的蹦床乐园里买袜子简直是浪费钱。孩子们在蹦床上玩耍的时候，虽然他们平时很乖，但还是被工作人员严密地管着。他们因为以下行为多次受到工作人员的训斥：
单腿跳跃
跳到蹦床上摔倒，背部着地（他们似乎觉得这样好玩）
在蹦床上“奔跑”
两人共用一个蹦床
孩子们分别是两名10岁和两名14岁。他们都不算特别吵闹。
孩子们说人多的时候更有趣，因为他们感觉没人管，他们在蹦床上玩了40分钟后就下来了，说“这比学校还糟糕”。
我真的很失望。我理解健康和安全的重要性，但如果几乎不能使用蹦床，那设置蹦床还有什么意义呢？工作人员对孩子们大声呵斥，这又有什么乐趣可言呢？
单腿跳跃
跳到蹦床上摔倒，背部着地（他们似乎觉得这样好玩）
在蹦床上“奔跑”
两人共用一个蹦床
孩子们分别是两名10岁和两名14岁。他们都不算特别吵闹。
孩子们说人多的时候更有趣，因为他们感觉没人管，他们在蹦床上玩了40分钟后就下来了，说“这比学校还糟糕”。
我真的很失望。我理解健康和安全的重要性，但如果几乎不能使用蹦床，那设置蹦床还有什么意义呢？工作人员对孩子们大声呵斥，这又有什么乐趣可言呢？
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