点评:I used to visit this beach bar every year during my stay in Sunny Beach, and it had always been a pleasant experience. However, my fourth visit this year was extremely disappointing due to the rude and even aggressive behavior of the bartender (a slim man, approximately in his 40s).
As usual, I ordered a beer (I usually have 2–3 beers) and intended to pay by card, as I had done many times before. This time, the bartender poured the beer in a very unfriendly manner and immediately asked for payment. I indicated that I planned to order another beer and would prefer to pay for both at once, but he snapped that I had to pay right away. I said OK and told him I would pay by card.
At that point, he responded in a very unprofessional and vulgar way, saying something like I could "stick the card somewhere" and that he only accepts cash. Unfortunately, I didn’t have any cash with me at the time, so I got up and left.
I believe this is completely unacceptable behavior from a staff member in any hospitality setting. I will never visit this beach bar again and will make sure to share my negative experience so that other visitors can avoid a similar situation.
翻译:我每年在阳光海滩度假期间都会去这家海滩酒吧,每次都感觉很愉快。然而,今年第四次来却让我大失所望,因为酒保(一位身材瘦削、大约40多岁的男士)的粗鲁甚至带有攻击性。
像往常一样,我点了一杯啤酒(我通常喝两三杯),打算像以前很多次一样刷卡。这次,酒保倒啤酒的方式非常不友好,然后立刻要求付款。我表示我打算再点一杯啤酒,并且希望两杯啤酒一次性付清,但他厉声说我必须马上付钱。我答应了,并告诉他我会刷卡。
这时,他以一种非常不专业且粗俗的方式回应我,说我可以“把卡贴在某个地方”,而且他只收现金。不幸的是,我当时身上没有现金,所以我起身离开了。
我认为,在任何酒店环境中,员工的这种行为都是完全不可接受的。我再也不会去这家海滩酒吧了,我一定会分享我的负面经历,以便其他游客避免类似的情况。