点评:While on our Insight tour of Ireland and Scotland, the Insight tour stopped at Macken of Ireland so we could browse and purchase items if we wished. We did purchase a special ring costing almost €2,000 for my wife as we were celebrating our 50th wedding anniversary. The cost included VAT Tax of €367 which we were assured would be refunded once we completed the necessary paperwork. We promptly completed and returned paperwork to Macken as instructed and now, over seven months later, we still have not received any refund. More disappointing however, is that Macken has NEVER EVEN RESPONDED to any of our emails requesting follow up. We emailed Macken four months after our purchase, and again after six months and absolutely no reply. DON’T expect getting a refund of VAT Tax!
翻译:在爱尔兰和苏格兰的 Insight 之旅中,Insight 之旅在爱尔兰的 Macken 停留,以便我们可以浏览和购买我们想要的物品。我们确实为我的妻子购买了一枚价值近 2,000 欧元的特殊戒指,因为当时我们正在庆祝我们的 50 周年结婚纪念日。费用包括 367 欧元的增值税,我们被保证在完成必要的文书工作后会退还这笔税款。我们按照指示及时完成文书工作并返回给 Macken,但现在,七个多月过去了,我们仍然没有收到任何退款。然而更令人失望的是,Macken 甚至从未回复过我们要求跟进的任何电子邮件。我们在购买四个月后给 Macken 发了一封电子邮件,六个月后又发了一封,但根本没有回复。别指望能退还增值税!