点评:I am leaving this review to document a packaging failure that directly resulted in damaged goods.
I ordered ceramic planters from Squire’s, order no. 9900111765, which were shipped internationally. The items arrived broken.
Upon inspection, the issues were clear:
No “FRAGILE” label on the outer carton
Inadequate inner packaging for ceramic items
No visible precautions taken to protect breakable goods during transit
Because the items were not labeled as fragile and were insufficiently packaged, they were damaged before any replacement could be arranged.
Regardless of the courier involved, packaging fragile ceramics properly and labeling them clearly is the seller’s responsibility. This basic step was not taken.
I am sharing this so other customers, especially those shipping internationally via a freight forwarder, can make an informed decision.
Squire's Garden Centres: “Grow Your World.” Break mine in transit!
翻译:我撰写此评论是为了记录一起直接导致货物损坏的包装事故。
我从Squire's订购了陶瓷花盆,订单号为9900111765,这些花盆是通过国际运输发货的。到货时,花盆已经破损。
经检查,问题显而易见:
外包装箱上没有“易碎品”标签
陶瓷制品内部包装不足
运输过程中没有采取任何明显的保护措施来保护易碎品
由于物品没有被标记为易碎品,且包装不足,在安排任何更换之前就已经损坏了。
无论涉及哪家快递公司,妥善包装易碎陶瓷并清晰地贴上标签都是卖家的责任。而卖家却没有做到这一基本步骤。
我分享此事是希望其他顾客,特别是那些通过货运代理进行国际运输的顾客,能够做出明智的选择。
Squire's Garden Centres:“种植你的世界。” 我的花盆在运输途中就碎了!