点评:Stopped in to “just look” and was greeted by Jada. I asked about sapphires, preferably marquis cut, since it’s the only stone I usually wear. I looked around but honestly didn’t find anything I loved. Michele came over to help, and we eventually moved to the tanzanite section.
I told them I normally don’t like tanzanite because it’s usually too light — too purple or pink for my taste. All my sapphires are deep, dark, almost black-diamond colored. I tried on a few pieces, but nothing felt right — too “blingy,” wrong cut, etc.
Then Michele pulled out a gorgeous darker 1.13 ct marquis-cut tanzanite set in 14k white gold with a thick band and .25 ct channel-set diamonds. I instantly fell in love with it.
She gave me the price, then worked it down a few hundred dollars more. It still wasn’t quite within my budget, so she asked what I could realistically pay. She spoke with her manager and even texted her boss. Not long after, she came back within $100 of my asking price. SOLD!
No hard sales tactics. No wasting time trying to upsell me. Just genuine, helpful service from two wonderful ladies who truly care about the customer experience.
If you’re jewelry shopping in the Royal Naval Dockyard, Jada and Michele are exactly the people you want helping you. I highly recommend them, and I’ll definitely be back to see them again in six months on my next Bermuda cruise!
翻译:我进去“随便看看”,接待我的是Jada。我问了问蓝宝石,最好是马眼形切割的,因为这是我平时唯一佩戴的宝石。我四处看了看,但说实话,没找到什么喜欢的。Michele过来帮忙,我们最后去了坦桑石区。
我告诉她们我通常不喜欢坦桑石,因为它通常颜色太浅——对我来说太紫或太粉了。我所有的蓝宝石都是深邃浓郁的,颜色几乎像黑钻一样。我试戴了几件,但感觉都不合适——太“闪亮”,切割不对等等。
然后Michele拿出了一颗非常漂亮的深色坦桑石,1.13克拉,马眼形切割,14K白金戒托,戒圈很粗,上面还镶嵌着0.25克拉的槽镶钻石。我立刻就爱上了它。
她报了价,然后又帮我砍了几百美元。虽然价格还是略高于我的预算,但她问我实际能接受的价格是多少。她和经理沟通,甚至还给老板发了短信。没过多久,她就把价格降到了离我预期价格不到100美元。成交!
没有强硬的推销手段,也没有浪费时间试图让我买更高的价格。两位女士提供的服务真诚周到,她们真正关心顾客的体验。
如果你在皇家海军造船厂附近购买珠宝,Jada 和 Michele 绝对是你的最佳选择。我强烈推荐她们,而且我下次去百慕大邮轮旅行时,一定会再次光顾!