旅行
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mike r
Avoid if you have children!
The Beadworks的点评
点评：I regret to say that our experience at Beadworks was far from satisfactory, leaving my wife and daughters disappointed and with a sour taste in their mouths. What should have been a fun outing turned into an unpleasant encounter, tarnishing the excitement they had initially felt.
My wife and our two young daughters aged 5 and 2, had planned a special mother-daughter date at Beadworks. However, their visit quickly soured due to the dismissive and unprofessional attitude of one of the staff members.
As my wife attended to our 2-year-old daughter, our 5-year-old patiently waited to select her beads. When my wife requested assistance from a staff member to help our older daughter with the process, she was met with a curt and insensitive response: "we are not a babysitting service."
It's important to note that my wife wasn't asking the staff member to babysit our children but merely seeking assistance with the tedious task of recording bead details (cost, type, quanitity for every single bead) while managing two young children. The staff member's refusal to help in a courteous manner was not only disappointing but also highly unprofessional.
While we understand that businesses may have policies regarding customer assistance, the manner in which this policy was enforced lacked empathy and understanding. It's evident that Beadworks lacks the necessary training or consideration for customers with young children.
We strongly advise against taking young children to this establishment, as it appears they are ill-equipped to handle the needs of families. The dismissive attitude, lack of empathy, and overall unprofessionalism exhibited by the staff member have left us with no desire to return to Beadworks in the future. We hope that management takes this feedback seriously and implements changes to ensure a more inclusive and welcoming environment for all customers, regardless of their family dynamics.
My wife and our two young daughters aged 5 and 2, had planned a special mother-daughter date at Beadworks. However, their visit quickly soured due to the dismissive and unprofessional attitude of one of the staff members.
As my wife attended to our 2-year-old daughter, our 5-year-old patiently waited to select her beads. When my wife requested assistance from a staff member to help our older daughter with the process, she was met with a curt and insensitive response: "we are not a babysitting service."
It's important to note that my wife wasn't asking the staff member to babysit our children but merely seeking assistance with the tedious task of recording bead details (cost, type, quanitity for every single bead) while managing two young children. The staff member's refusal to help in a courteous manner was not only disappointing but also highly unprofessional.
While we understand that businesses may have policies regarding customer assistance, the manner in which this policy was enforced lacked empathy and understanding. It's evident that Beadworks lacks the necessary training or consideration for customers with young children.
We strongly advise against taking young children to this establishment, as it appears they are ill-equipped to handle the needs of families. The dismissive attitude, lack of empathy, and overall unprofessionalism exhibited by the staff member have left us with no desire to return to Beadworks in the future. We hope that management takes this feedback seriously and implements changes to ensure a more inclusive and welcoming environment for all customers, regardless of their family dynamics.
翻译：我很遗憾地说，我们在 Beadworks 的经历远不能令人满意，让我的妻子和女儿们感到失望和口中酸涩。本来应该是一次有趣的郊游变成了一次不愉快的遭遇，让他们最初感到的兴奋黯然失色。
我的妻子和我们两个 5 岁和 2 岁的小女儿计划在 Beadworks 举办一次特别的母女约会。然而，由于一名工作人员的轻蔑和不专业的态度，他们的访问很快就变糟了。
当我的妻子照顾我们 2 岁的女儿时，我们 5 岁的女儿耐心地等待选择她的珠子。当我的妻子请求工作人员协助我们的大女儿完成这一过程时，她得到了简短而麻木不仁的答复：“我们不是保姆服务机构。”
值得注意的是，我的妻子并不是要求工作人员照顾我们的孩子，而只是寻求帮助，以完成记录珠子详细信息（每个珠子的成本、类型、数量）的繁琐任务，同时管理两个年幼的孩子。该工作人员拒绝以礼貌的方式提供帮助，不仅令人失望，而且非常不专业。
虽然我们知道企业可能有有关客户协助的政策，但执行该政策的方式缺乏同理心和理解。很明显，Beadworks 缺乏对有小孩的顾客的必要培训或考虑。
我们强烈建议不要带小孩来这家酒店，因为他们似乎没有能力满足家庭的需求。工作人员表现出的不屑一顾的态度、缺乏同理心以及整体上的不专业精神，让我们不想在未来回到 Beadworks。我们希望管理层认真对待这一反馈并实施变革，以确保为所有客户提供更加包容和热情的环境，无论他们的家庭动态如何。
我的妻子和我们两个 5 岁和 2 岁的小女儿计划在 Beadworks 举办一次特别的母女约会。然而，由于一名工作人员的轻蔑和不专业的态度，他们的访问很快就变糟了。
当我的妻子照顾我们 2 岁的女儿时，我们 5 岁的女儿耐心地等待选择她的珠子。当我的妻子请求工作人员协助我们的大女儿完成这一过程时，她得到了简短而麻木不仁的答复：“我们不是保姆服务机构。”
值得注意的是，我的妻子并不是要求工作人员照顾我们的孩子，而只是寻求帮助，以完成记录珠子详细信息（每个珠子的成本、类型、数量）的繁琐任务，同时管理两个年幼的孩子。该工作人员拒绝以礼貌的方式提供帮助，不仅令人失望，而且非常不专业。
虽然我们知道企业可能有有关客户协助的政策，但执行该政策的方式缺乏同理心和理解。很明显，Beadworks 缺乏对有小孩的顾客的必要培训或考虑。
我们强烈建议不要带小孩来这家酒店，因为他们似乎没有能力满足家庭的需求。工作人员表现出的不屑一顾的态度、缺乏同理心以及整体上的不专业精神，让我们不想在未来回到 Beadworks。我们希望管理层认真对待这一反馈并实施变革，以确保为所有客户提供更加包容和热情的环境，无论他们的家庭动态如何。
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