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Diane C
Highly recommend this tour company
阿拉斯加铁路的点评
点评：Alaska Railroad Review – Gold Star Class Experience
We had an absolutely amazing experience with the Alaska Railroad and their tour services. From the very beginning, the customer service stood out — we live in Florida and spent close to two hours on the phone customizing our trip. The staff was patient, knowledgeable, and eager to help us create the perfect itinerary.
We chose to upgrade to Gold Star Class, and it was worth every penny. Meals on the train were included, along with unlimited soft drinks and two alcoholic beverages per person for each leg of the journey. The food was surprisingly good, and every staff member we encountered was friendly, professional, and clearly passionate about what they do.
Our route took us from Anchorage to Seward and Talkeetna, with periodic returns to Anchorage. We spent two nights in Talkeetna and loved every moment. The excursions we booked through Alaska Railroad were fantastic and perfectly coordinated with our travel schedule. They truly excel at helping guests customize their adventures.
We did encounter one small hiccup when weather prevented us from completing part of a glacier plane landing excursion. Initially, the refund didn’t appear on our credit card statement, but after one quick call to Alaska Railroad, they contacted the excursion provider and the refund was processed within four hours. That level of responsiveness really impressed us.
Overall, this is truly an A+ operation. The scenery was breathtaking, the service outstanding, and the whole trip felt seamless. I would highly recommend Alaska Railroad to anyone looking to experience the magic of Alaska in comfort and style.
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Would you like me to also make a shorter version (a quick-paragraph style) that you could easily post on sites like TripAdvisor or Google Reviews, where people tend to skim?
We had an absolutely amazing experience with the Alaska Railroad and their tour services. From the very beginning, the customer service stood out — we live in Florida and spent close to two hours on the phone customizing our trip. The staff was patient, knowledgeable, and eager to help us create the perfect itinerary.
We chose to upgrade to Gold Star Class, and it was worth every penny. Meals on the train were included, along with unlimited soft drinks and two alcoholic beverages per person for each leg of the journey. The food was surprisingly good, and every staff member we encountered was friendly, professional, and clearly passionate about what they do.
Our route took us from Anchorage to Seward and Talkeetna, with periodic returns to Anchorage. We spent two nights in Talkeetna and loved every moment. The excursions we booked through Alaska Railroad were fantastic and perfectly coordinated with our travel schedule. They truly excel at helping guests customize their adventures.
We did encounter one small hiccup when weather prevented us from completing part of a glacier plane landing excursion. Initially, the refund didn’t appear on our credit card statement, but after one quick call to Alaska Railroad, they contacted the excursion provider and the refund was processed within four hours. That level of responsiveness really impressed us.
Overall, this is truly an A+ operation. The scenery was breathtaking, the service outstanding, and the whole trip felt seamless. I would highly recommend Alaska Railroad to anyone looking to experience the magic of Alaska in comfort and style.
⸻
Would you like me to also make a shorter version (a quick-paragraph style) that you could easily post on sites like TripAdvisor or Google Reviews, where people tend to skim?
翻译：阿拉斯加铁路点评——金星舱体验
我们与阿拉斯加铁路及其旅游服务度过了一段绝对精彩的旅程。从一开始，他们的客户服务就脱颖而出——我们住在佛罗里达州，花了将近两个小时打电话定制行程。工作人员耐心细致、知识渊博，并热心帮助我们打造完美的行程。
我们选择升级到金星舱，物超所值。车厢内包含餐食，以及每段旅程每人无限畅饮的软饮和两杯酒精饮料。食物出奇地美味，我们遇到的每一位工作人员都友好、专业，并且对自己的工作充满热情。
我们的行程从安克雷奇出发，途经苏厄德和塔基特纳，期间定期返回安克雷奇。我们在塔基特纳住了两晚，每一刻都过得非常愉快。我们通过阿拉斯加铁路预订的短途旅行非常棒，与我们的行程安排完美契合。他们非常擅长帮助客人定制他们的冒险之旅。
我们确实遇到了一个小问题，当时天气原因导致我们无法完成冰川飞机降落之旅的部分行程。起初，退款并没有出现在我们的信用卡账单上，但在我们快速致电阿拉斯加铁路后，他们联系了旅行社，并在四小时内处理了退款。这种快速响应速度给我们留下了深刻的印象。
总的来说，这绝对是A+级别的服务。景色令人叹为观止，服务卓越，整个旅程感觉天衣无缝。我强烈推荐阿拉斯加铁路给所有想要舒适而时尚地体验阿拉斯加魅力的人。
⸻
您是否希望我也能制作一个简短的版本（快速段落格式），以便您可以轻松地发布到TripAdvisor或Google Reviews等人们倾向于浏览的网站上？
我们与阿拉斯加铁路及其旅游服务度过了一段绝对精彩的旅程。从一开始，他们的客户服务就脱颖而出——我们住在佛罗里达州，花了将近两个小时打电话定制行程。工作人员耐心细致、知识渊博，并热心帮助我们打造完美的行程。
我们选择升级到金星舱，物超所值。车厢内包含餐食，以及每段旅程每人无限畅饮的软饮和两杯酒精饮料。食物出奇地美味，我们遇到的每一位工作人员都友好、专业，并且对自己的工作充满热情。
我们的行程从安克雷奇出发，途经苏厄德和塔基特纳，期间定期返回安克雷奇。我们在塔基特纳住了两晚，每一刻都过得非常愉快。我们通过阿拉斯加铁路预订的短途旅行非常棒，与我们的行程安排完美契合。他们非常擅长帮助客人定制他们的冒险之旅。
我们确实遇到了一个小问题，当时天气原因导致我们无法完成冰川飞机降落之旅的部分行程。起初，退款并没有出现在我们的信用卡账单上，但在我们快速致电阿拉斯加铁路后，他们联系了旅行社，并在四小时内处理了退款。这种快速响应速度给我们留下了深刻的印象。
总的来说，这绝对是A+级别的服务。景色令人叹为观止，服务卓越，整个旅程感觉天衣无缝。我强烈推荐阿拉斯加铁路给所有想要舒适而时尚地体验阿拉斯加魅力的人。
⸻
您是否希望我也能制作一个简短的版本（快速段落格式），以便您可以轻松地发布到TripAdvisor或Google Reviews等人们倾向于浏览的网站上？
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