点评:From the moment we arrived and greeted by Patrice we knew it was going to be a great trip. She handed us complimentary pina coladas. She was disappointed she could not accommodate our room upgrade but it was busy season so it was understandable. They were able to accommodate early check in though. Patrice was extremely friendly and said hello to me by name whenever she saw me. Nice touch. We had lunch by the tiki bar. Alice, the restaurant manager, came over because she saw we were celebrating a birthday. When we told her we had dinner reservations for 4 at Drift that evening but needed to change it to 6, she did so immediately. She was amazing. We think she might also have been the one to send champagne and sweets to our room! At dinner we had the manager Dejan come to our table about 3 minutes before sunset. He gathered our group out a “secret” door and took wonderful pictures of us. Thank you Dejan. You made our night special. The day at the beach was also wonderful. They set up our chairs, tables and umbrellas. The food and drink service on the beach were also amazing. We would definitely recommend this place to anyone looking to be pampered.
翻译:从我们抵达酒店,受到帕特里斯热情接待的那一刻起,我们就知道这将是一次美好的旅行。她还赠送了我们免费的椰林飘香鸡尾酒。她很遗憾没能帮我们升级房间,但考虑到正值旺季,也情有可原。不过,酒店还是安排了我们提前入住。帕特里斯非常友善,每次见到我都会叫我的名字,真是贴心。我们在提基酒吧享用了午餐。餐厅经理爱丽丝看到我们在庆祝生日,特意过来和我们打招呼。当我们告诉她当晚在Drift餐厅预订了四人晚餐,但需要改成六人时,她立刻就帮我们改好了。她真是太棒了!我们觉得她可能也是给我们送香槟和甜点到房间的人!晚餐时,经理德扬在日落前大约三分钟来到我们的餐桌旁。他把我们一行人从一扇“秘密”门里叫出来,给我们拍了很多很棒的照片。谢谢你,德扬!你让我们的夜晚如此特别。在海滩上度过的一天也很棒。他们帮我们摆放了椅子、桌子和遮阳伞。海滩上的餐饮服务也棒极了。我们绝对会向任何想要享受奢华体验的人推荐这个地方。