点评:Went 20/10 16.00 Good value products the manager was pleasant and helpful I was there with my partner doing a large shop we had 2 security guards outside the shop watching us (I normally only shop online but when I can like to help independent shops)
the security staff were watching us outside bearing in mind we were the only 2 in the shop and there were already 4 members of staff standing around it felt somewhat oppressive.
when we left the shop the 2 security moved away I asked the female security if they were intentionally watching us which she denied.
We went to Starbucks and one of the male security stared in looking at me it.
We had already been to Quest spent over £50 and to Moka for coffee and Pastry which was pleasant. I went back to Grape tree for a refund as the over zealous security made us uncomfortable and had left a bad feeling about being in the Ashley Centre and Shopping at the Grape Tree.
Ive have now ordered all what I was going to buy from the grape tree online from Holland and Barrat and Amazon.
It’s a shame so many of the high street stores are closing and people are losing their jobs but the only thing the high street has to ofer over online shopping is obviously not price but a positive customer experience in a pleasant environment.I might return to to the grape tree one day in the meantime it’s Amazon for all my shopping.
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翻译:20/10 16.00 去的 物有所值的产品 经理很愉快而且乐于助人 我和我的搭档一起在那里开了一家大商店,店外有 2 个保安看着我们(我通常只在网上购物,但当我愿意帮助独立商店时)
保安人员在外面看着我们,因为我们是店里唯一的两个人,而且已经有 4 名工作人员站在周围,感觉有点压抑。
当我们离开商店时,两名保安离开了,我问女保安他们是否故意监视我们,但她否认了。
我们去了星巴克,一位男保安盯着我看。
我们已经去过 Quest 花了 50 多英镑,还去 Moka 喝了咖啡和糕点,很愉快。我回到葡萄树要求退款,因为过于热情的保安让我们感到不舒服,并且对在阿什利中心和在葡萄树购物留下了不好的感觉。
我现在已经从荷兰、巴拉特和亚马逊网上订购了我要从葡萄树上购买的所有东西。
遗憾的是,许多高街商店都关门了,人们正在失业,但高街在网上购物提供的唯一东西显然不是价格,而是在愉快的环境中提供积极的客户体验。我可能会回到有一天,葡萄树成为我所有购物的亚马逊。
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