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Incompetent staff and horribly managed.
Asotin County Aquatic Center的点评
点评：The supervisor, Ryan, handled a situation concerning a small group of problem children in a very unprofessional and unacceptable way. Taking the entire situation out on a locker room full of innocent and completely unknowing children. Yelling, swearing, and slamming locker doors. Threatening to take away every person’s pass if they didn’t get out of the bathroom immediately. Pool closed at 6pm. By 6:03 he had everyone out of the bathroom without even allowing anyone to change their clothes or put on their shoes. My son wears an orthotic and he wouldn’t allow him to put it on. Not even out in the foyer! Told him “you can do it outside!”
I’m sorry, but not only can you not revoke the passes of innocent people, you cannot be acting irrationally. The situation that occurred by the problem children earlier in the day had already been addressed. Ryan had already removed one of the children (possibly the wrong one) from the park an hour and a half earlier. So what makes it ok for him to then return to the locker room at the end of the day and demand that nobody be allowed to use the changing rooms or he’s taking away everyone’s passes?? My child, and the others we have spoke to, had NOTHING to do with anything that supposedly occurred earlier. In fact, nobody in the locker room at the end of the day had anything to do with it or even had any knowledge of what he was yelling about.
I understand if you have kids causing problems that you need to handle those children. But you DO NOT get to treat every single person in the park as if they are all problems simply by being there. And you most certainly do not get to make threats such as revoking passes for nothing more than a child changing his clothes at the end of the day. I’m speaking up on behalf of all the innocent kids he wrongfully yelled at and expect some sort of apology and reprimand.
THEN!!
3 weeks later a woman was belligerent and screaming at a 14 year old child. Accusing him of drowning her grandson. She screamed at and threatened him for over 10 minutes. Calling him all sorts of names and even telling him he was worthless with no self esteem. Called him fat! The child maintained himself profoundly well. During this time multiple staff members walked by and watched, but did NOTHING to help the child. Cops were called and the woman admitted she was accusing the wrong child and made a mistake. The staff asked the woman to leave a whole hour before the center closed but DID NOT revoke her pass.
I’m sorry, but not only can you not revoke the passes of innocent people, you cannot be acting irrationally. The situation that occurred by the problem children earlier in the day had already been addressed. Ryan had already removed one of the children (possibly the wrong one) from the park an hour and a half earlier. So what makes it ok for him to then return to the locker room at the end of the day and demand that nobody be allowed to use the changing rooms or he’s taking away everyone’s passes?? My child, and the others we have spoke to, had NOTHING to do with anything that supposedly occurred earlier. In fact, nobody in the locker room at the end of the day had anything to do with it or even had any knowledge of what he was yelling about.
I understand if you have kids causing problems that you need to handle those children. But you DO NOT get to treat every single person in the park as if they are all problems simply by being there. And you most certainly do not get to make threats such as revoking passes for nothing more than a child changing his clothes at the end of the day. I’m speaking up on behalf of all the innocent kids he wrongfully yelled at and expect some sort of apology and reprimand.
THEN!!
3 weeks later a woman was belligerent and screaming at a 14 year old child. Accusing him of drowning her grandson. She screamed at and threatened him for over 10 minutes. Calling him all sorts of names and even telling him he was worthless with no self esteem. Called him fat! The child maintained himself profoundly well. During this time multiple staff members walked by and watched, but did NOTHING to help the child. Cops were called and the woman admitted she was accusing the wrong child and made a mistake. The staff asked the woman to leave a whole hour before the center closed but DID NOT revoke her pass.
翻译：督导员瑞安以极其不专业且不可接受的方式处理了由少数问题儿童引发的状况。他把怒火全发泄到了一群无辜且毫不知情的孩子身上。他大喊大叫、骂骂咧咧，还用力摔闭储物柜门。他还威胁说，如果孩子们不立刻离开洗手间，就要没收所有人的通行证。泳池的关闭时间为晚上6点。6点03分时，他就已经把所有人都赶出了浴室，甚至不允许任何人换衣服或穿鞋。我儿子需要佩戴矫正器，但他也不准他戴上，就连在门厅里也不行！我告诉他：“你可以在外面戴啊！”
很抱歉，但您不仅不能吊销无辜人士的通行证，还绝不能行事如此不理智。当天早些时候那些问题儿童引发的状况其实已经得到了处理。一个半小时前，瑞安就已经把其中一个孩子（可能是认错人了）从公园里带走了。那么，为什么到了一天结束时他还能回到更衣室，还要求不许任何人使用更衣室，否则就要没收所有人的通行证呢？我的孩子以及我们交谈过的其他孩子，都与所谓早些时候发生的任何事情毫无关系。事实上……到了一天结束时，更衣室里没有人与此事有关，甚至没人知道他当时在喊些什么。
我理解，如果自己的孩子惹了麻烦，家长需要去管管他们。但是，你绝没有权利仅仅因为别人出现在公园里，就把他们全当成麻烦制造者。更绝对不能仅仅因为有个孩子在一天结束时换了衣服，你就以吊销通行证相威胁。我代表所有被他无端训斥的无辜孩子发声，希望他能道歉并给予训诫。
后来！！
三周后，一名女子气势汹汹地对着一名14岁的男孩大喊大叫。她指责男孩淹死了她的孙子。她对着男孩吼叫并威胁了他10多分钟，还用各种难听的话辱骂他，甚至说他一无是处、毫无自尊。她还说他胖！而那个男孩则表现得非常镇定、情绪稳定。在此期间，多名工作人员从旁经过并目睹了这一切，但并未采取任何措施帮助那个孩子。警方接到报警后，那名女子承认自己认错了孩子，搞错了对象。尽管中心在关门前一小时就已要求该女子离开，但工作人员并未收回她的出入证。
很抱歉，但您不仅不能吊销无辜人士的通行证，还绝不能行事如此不理智。当天早些时候那些问题儿童引发的状况其实已经得到了处理。一个半小时前，瑞安就已经把其中一个孩子（可能是认错人了）从公园里带走了。那么，为什么到了一天结束时他还能回到更衣室，还要求不许任何人使用更衣室，否则就要没收所有人的通行证呢？我的孩子以及我们交谈过的其他孩子，都与所谓早些时候发生的任何事情毫无关系。事实上……到了一天结束时，更衣室里没有人与此事有关，甚至没人知道他当时在喊些什么。
我理解，如果自己的孩子惹了麻烦，家长需要去管管他们。但是，你绝没有权利仅仅因为别人出现在公园里，就把他们全当成麻烦制造者。更绝对不能仅仅因为有个孩子在一天结束时换了衣服，你就以吊销通行证相威胁。我代表所有被他无端训斥的无辜孩子发声，希望他能道歉并给予训诫。
后来！！
三周后，一名女子气势汹汹地对着一名14岁的男孩大喊大叫。她指责男孩淹死了她的孙子。她对着男孩吼叫并威胁了他10多分钟，还用各种难听的话辱骂他，甚至说他一无是处、毫无自尊。她还说他胖！而那个男孩则表现得非常镇定、情绪稳定。在此期间，多名工作人员从旁经过并目睹了这一切，但并未采取任何措施帮助那个孩子。警方接到报警后，那名女子承认自己认错了孩子，搞错了对象。尽管中心在关门前一小时就已要求该女子离开，但工作人员并未收回她的出入证。
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