点评:This was our “go-to” garden centre and restaurant when we lived locally. We moved away 3 years ago and happened to be passing as we travelled back from Dorset to Norfolk and decided to call in. The Car Park has changed for the better but I’m writing to report on the very disappointing restaurant; it has changed from counter service to waiter/waitress service and it’s dreadful…..we ordered two sandwiches (one in brown bread the other in white), two cappuccinos and a bowl of potato wedges to share. While waiting we observed a female customer calling over our server and asking for her milk. The server said “with your green tea?”. That lady said “I’ve ordered a cream tea, is that not what you’ve given me?”, and conceded to have the green tea without milk. Whilst this conversation took place, our sandwiches arrived within 30 seconds of ordering, suggesting they weren’t made fresh, and confirmed as I bit into my tuna and cucumber on brown bread with the bread being hard. No potato wedges. And no offer of any Mayo or salad cream for the accompanying salad (no condiments or sugar supplied on the bare tables). We waited for the server to return somewhere near our table to ask where our wedges were, but before he got to us a lady on a separate table who had been waiting a good five minutes before she had to ask for her ciabatta dish to be delivered, after her female friend had already received hers finally received hers after enquiring, only to not be supplied with cutlery, which she also then had to ask for when the server passed again. When he finally got to us, half our sandwiches had already been eaten. We requested our missing wedges. He went to the serving hatch where he also had to wait. Eventually we received our wedges. And guess what?…..they were cold! Won’t be going back. What a shame.
翻译:我们住在当地时,这里是我们的“常去”花园中心和餐厅。我们 3 年前搬走了,从多塞特回到诺福克时碰巧路过这里,于是决定来这里看看。停车场已经变得更好了,但我写信来报告这家非常令人失望的餐厅;它从柜台服务变成了服务员服务,真是太糟糕了……我们点了两个三明治(一个是黑面包,另一个是白面包)、两杯卡布奇诺和一碗土豆角一起分享。等待的时候,我们看到一位女顾客叫来服务员,要牛奶。服务员说“加绿茶吗?”那位女士说“我点了奶茶,你给我的不是这个吗?”,并同意不加牛奶喝绿茶。在谈话进行的时候,我们的三明治在订购后 30 秒内就送到了,说明它们不是新鲜的,当我咬了一口黑面包上的金枪鱼和黄瓜时,面包很硬,证实了这一点。没有薯角。也没有提供任何蛋黄酱或沙拉酱来搭配沙拉(空桌子上没有提供任何调味品或糖)。我们等着服务员回到我们桌子附近询问我们的薯角在哪里,但在他来之前,另一张桌子上的一位女士已经等了整整五分钟才要求服务员送她的恰巴塔面包,她的女性朋友已经拿到了她的,经过询问后终于拿到了,但没有提供餐具,当服务员再次经过时,她也不得不要求提供餐具。当他终于来找我们时,我们的三明治已经有一半被吃掉了。我们要求服务员送来我们缺少的薯角。他去了上菜口,也不得不在那里等待。最后我们拿到了我们的薯角。猜猜怎么着?……它们都是冷的!不会再来了。真可惜。