点评:Wanting to take my granddaughters to pick berries over their spring break, I checked Yelp to get the address of Atkinson's Farm. Read reviews about bad customer service there, and they are true. The tall, brown-haired cashier woman was downright nasty. The facility posts that visitors can bring their own containers, but this is what they do not post: They charge $3. just to enter the field. If you brought plastic bags for your container, you're told they do not allow them, then offered yellow plastic buckets. But you cannot borrow them, you must buy them. One in our group had brought a straw basket, so we opted to use just that. Later, I set the basket on counter, the woman weighed them, and I paid $36 for them. Before leaving, I mentioned it would be helpful if their rules were posted so visitors would know to not bring plastic bags so they wouldn't have to pay for buckets. The woman immediately turned hostile and snapped if I "didn't like the rules, then don't come back!" I tried explaining I had no issue with their rules, only the fact that they are not posted. She kept on snapping if I "didn't like the rules, then don't come back, just don't come back!" in front of my young grandkids. No employer would allow staff to be so blatantly rude, so I presume she's related to the business owners. Previous reviewers have mentioned her, yet she's still there. I will take her good advice to not go back!
翻译:春假期间,我想带孙女们去采摘浆果,于是我在Yelp上查到了阿特金森农场的地址。之前看过一些关于那里服务态度差的评论,果然名不虚传。那个身材高挑、棕色头发的收银员态度极其恶劣。农场门口贴着告示说游客可以自带容器,但他们没贴的是:光是进入田地就要收3美元。如果你带了塑料袋装浆果,他们会告诉你不能用,然后给你黄色的塑料桶。但是这些桶不能借用,必须购买。我们一行人里有人带了草编篮子,所以我们就用了那个。后来,我把篮子放在柜台上,那女人称了一下,我付了36美元。临走前,我提到如果他们能把规则贴出来,让游客知道不能带塑料袋,这样就不用花钱买桶了。那女人立刻变得很凶,冲我吼道:“不喜欢这些规则,那就别来了!”我试图解释说我并不反对他们的规章制度,只是不满他们没有张贴出来。她却当着我年幼孙辈的面,不停地吼道:“不喜欢规章制度就别来了,千万别再来了!” 任何雇主都不会允许员工如此粗鲁无礼,所以我怀疑她和老板有亲戚关系。之前的评论也提到过她,但她还在那儿。我会听从她的建议,以后不再去了!