点评:I strongly advise others to be cautious when shopping here. We were shown a cuckoo clock that came with a VDS Certificate of Authenticity, and we were assured that our purchase would include it too. However, the clock they packed for us did not have this certificate. What you see is not always what you get.
To make things worse, the staff were rude and dismissive when we asked about it. It seems many tour guides bring tourists here because they get a commission, not because it's a trustworthy shop.
Several friends who bought clocks here also discovered missing parts once they got home. These clocks are not original, and it’s clear that this shop prioritises tourist sales over honest business.
We travelled with Star Tours from UK and our guide suggested us. But we lost trust in them too.
Avoid this place if you want genuine products and good customer service.
翻译:我强烈建议大家在这里购物时务必谨慎。他们给我们展示了一个附有VDS真品证书的布谷鸟钟,并保证我们购买的产品也会包含这份证书。然而,他们给我们打包的钟并没有这份证书。眼见不一定为实。
更糟糕的是,当我们询问时,工作人员态度粗鲁,甚至不屑一顾。看来很多导游带游客来这里是为了赚佣金,而不是因为这家店值得信赖。
几个在这里买钟的朋友回家后也发现零件缺失。这些钟并非正品,很明显,这家店把游客销售置于诚信经营之上。
我们从英国参加了Star Tours的旅行,导游推荐了我们。但我们也对他们失去了信任。
如果您想要正品和优质的客户服务,请避开这家店。