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Nice hotel, central location. Unfortunately one mean lady at the hotel front desk
Île de frioul的点评
点评：C2 hotel is in a nice location. Short walk to the harbor and many restaurants near by.
Hotel bed is comfortable. AC and WiFi are working fine. Most of the hotel staff are nice.
However, on lady staff in the reception on the morning of 7/11/2025 9am is very mean. When we stop by to ask direction for the boat tour to the islands, she gives attitude saying that you just book it on the website. When we explained that we don’t. Know how to book it on the website that’s why we came down to to ask for help, she shows attitude indicating that we are so dump. Then she shows a website with no reservations and tell us that we can not go there.
Then we asked how to go to chateau if, then she says you can buy tickets at the harbor, but refuse to answer more questions.
Then the male came with a map and show us how to buy two islands ticket and write down both island name on the map is and answered our questions nicely.
The lady worker should not work in the hospitality industry if she just dislike tourist and give attitude. This experience completely ruined our experience for the day and the experiences in marseille and the c2 hotel. We will never stay in this hotel again and not sure if we will ever come back to marseille again since the people are so mean to the tourists.
Hotel bed is comfortable. AC and WiFi are working fine. Most of the hotel staff are nice.
However, on lady staff in the reception on the morning of 7/11/2025 9am is very mean. When we stop by to ask direction for the boat tour to the islands, she gives attitude saying that you just book it on the website. When we explained that we don’t. Know how to book it on the website that’s why we came down to to ask for help, she shows attitude indicating that we are so dump. Then she shows a website with no reservations and tell us that we can not go there.
Then we asked how to go to chateau if, then she says you can buy tickets at the harbor, but refuse to answer more questions.
Then the male came with a map and show us how to buy two islands ticket and write down both island name on the map is and answered our questions nicely.
The lady worker should not work in the hospitality industry if she just dislike tourist and give attitude. This experience completely ruined our experience for the day and the experiences in marseille and the c2 hotel. We will never stay in this hotel again and not sure if we will ever come back to marseille again since the people are so mean to the tourists.
翻译：C2酒店位置不错，步行即可到达港口和附近许多餐厅。
酒店床很舒服，空调和WiFi都很好用。大多数酒店员工都很好。
然而，2025年7月11日上午9点，前台的一位女员工态度很不好。我们去问去岛屿的游船路线时，她态度很差，说只能在网站上预订。我们解释说我们不知道怎么在网站上预订，所以才来求助，但她的态度却很冷淡，仿佛我们很没用。然后她给我们看了个没有预订的网站，告诉我们不能去那里。
我们问怎么去城堡，她说可以在港口买票，但拒绝回答其他问题。
后来，一位男士拿着地图过来，教我们如何买两个岛屿的票，并在地图上写下两个岛屿的名字，并很好地回答了我们的问题。
如果这位女服务员只是讨厌游客，态度恶劣，就不应该在酒店业工作。这次经历彻底毁了我们当天的体验，以及在马赛和C2酒店的体验。我们再也不会住这家酒店了，也不知道以后还会不会再来马赛，因为那里的人对游客太刻薄了。
酒店床很舒服，空调和WiFi都很好用。大多数酒店员工都很好。
然而，2025年7月11日上午9点，前台的一位女员工态度很不好。我们去问去岛屿的游船路线时，她态度很差，说只能在网站上预订。我们解释说我们不知道怎么在网站上预订，所以才来求助，但她的态度却很冷淡，仿佛我们很没用。然后她给我们看了个没有预订的网站，告诉我们不能去那里。
我们问怎么去城堡，她说可以在港口买票，但拒绝回答其他问题。
后来，一位男士拿着地图过来，教我们如何买两个岛屿的票，并在地图上写下两个岛屿的名字，并很好地回答了我们的问题。
如果这位女服务员只是讨厌游客，态度恶劣，就不应该在酒店业工作。这次经历彻底毁了我们当天的体验，以及在马赛和C2酒店的体验。我们再也不会住这家酒店了，也不知道以后还会不会再来马赛，因为那里的人对游客太刻薄了。
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