点评:Our family of five recently stayed at Jordan's Hotel for a ski-in ski-out experience at Sunday River. The check-in process was smooth, and both the car valet and ski valet services, thanks to Phil, were excellent. It was so convenient to have someone else manage our car and skis, allowing us to focus on relaxing and settling into our room. Steve from bell services was particularly helpful.
The reception desk staff at Jordan, including Jay, Sierra, and Arantxa, were outstanding. Our three-bedroom suite was spacious and well-equipped with a washer, dryer, and a personal sauna for three. It also featured four large TVs, a working kitchenette complete with an oven, microwave, dishwasher, fridge, and coffee maker.
However, our king-size mattress was too soft and worn, sagging significantly in the middle. Danny, the service technician, responded promptly the next morning and replaced it with a new mattress, greatly enhancing our comfort.
Access to the slopes via the Jordan Bowl Warm 8 lift was effortless. Additionally, the igloo they constructed next to the lift was a fantastic touch. The only improvements I would suggest are offering warm wine in the European style and relocating the igloo to the mountain's summit next year.
Dining at "Sliders" was disappointing, but the food manager quickly arranged a complimentary shuttle to the "Camp" restaurant at the Summit Hotel, where both the food and service, thanks to Brianna, were excellent. Although our Christmas Eve dinner there was less impressive, it was understandable given the busy holiday.
It's apparent that everyone at the lodges, under Meredith Harrop's excellent leadership, enjoys their work, which translates into outstanding service. Our family thoroughly enjoyed our Christmas ski vacation.
翻译:我们一家五口最近在 Jordan's Hotel 入住,在 Sunday River 享受了滑雪进出体验。入住过程很顺利,感谢 Phil 提供的汽车代客服务和滑雪代客服务都很棒。让别人管理我们的汽车和滑雪板非常方便,让我们可以专注于放松和入住我们的房间。行李服务部的 Steve 特别乐于助人。
Jordan 的前台工作人员,包括 Jay、Sierra 和 Arantxa,都非常出色。我们的三卧室套房宽敞且设备齐全,配有洗衣机、烘干机和三人私人桑拿浴室。它还配有四台大电视、一个带烤箱、微波炉、洗碗机、冰箱和咖啡机的实用小厨房。
但是,我们的特大号床垫太软且磨损严重,中间明显下垂。服务技术人员 Danny 第二天早上及时回复并更换了新床垫,大大提高了我们的舒适度。
通过 Jordan Bowl Warm 8 缆车可以轻松到达滑雪场。此外,他们在电梯旁建造的冰屋也非常漂亮。我建议的唯一改进是提供欧式温酒,明年将冰屋搬到山顶。
在“Sliders”用餐令人失望,但餐饮经理很快安排了免费班车前往 Summit Hotel 的“Camp”餐厅,感谢 Brianna,那里的食物和服务都很棒。虽然我们在那里吃的平安夜晚餐不那么令人印象深刻,但考虑到假期很忙,这是可以理解的。
显然,在 Meredith Harrop 出色的领导下,小屋里的每个人都很享受他们的工作,这意味着出色的服务。我们一家人非常享受我们的圣诞滑雪假期。