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Worst experience. Do not go
Snow Valley的点评
点评：Look at all the reviews this past month since being bought by Big Bear Mountain. Tells you everything.
Since they were bought by Big Bear Mountain, horrible in person customer service and since visiting.
Do not go! Inner Tube is for 1.5 hours, which we knew ahead of time, but they did not tell me when I bought the ticket at the kiosk that an hour of the session was over before I bought it. The session was open from 10:30am-12pm. I purchased it at 11:30am. Had the person told me to just wait 30 mins, I would have waited for the next session so I get the full 1.5 hours. The ticket printed and I saw it and he said, " Sorry, no refunds. Cant put you in on the next round".
Also, the website did not say, but you have to be 42". So I brought my 5 year old (who was 41"), but was not able to sled. Plus snowplow was closed, no where mentioned on the website it was closed.
Never coming back. Waste of $49/person for 30 mins of inner tube. Not to mention 2 hours to park.
Since they were bought by Big Bear Mountain, horrible in person customer service and since visiting.
Do not go! Inner Tube is for 1.5 hours, which we knew ahead of time, but they did not tell me when I bought the ticket at the kiosk that an hour of the session was over before I bought it. The session was open from 10:30am-12pm. I purchased it at 11:30am. Had the person told me to just wait 30 mins, I would have waited for the next session so I get the full 1.5 hours. The ticket printed and I saw it and he said, " Sorry, no refunds. Cant put you in on the next round".
Also, the website did not say, but you have to be 42". So I brought my 5 year old (who was 41"), but was not able to sled. Plus snowplow was closed, no where mentioned on the website it was closed.
Never coming back. Waste of $49/person for 30 mins of inner tube. Not to mention 2 hours to park.
翻译：看看上个月自被大熊山收购以来的所有评论。告诉你一切。
自从它们被大熊山购买以来，客户服务和访问以来都非常糟糕。
不要去！内胎是1.5小时，这个我们是提前知道的，但是我在售票亭买票的时候他们并没有告诉我，一小时的行程结束了才买的。会议开放时间为上午 10:30 至中午 12 点。我是上午11点30分买的。如果那个人告诉我只等 30 分钟，我就会等待下一次会议，这样我就有了整整 1.5 个小时。票打印出来了，我看到了，他说，“抱歉，不退款。不能让你进入下一轮”。
另外，网站上没有说，但你必须是 42 英寸。所以我带了我 5 岁的孩子（他是 41 英寸），但不能玩雪橇。另外，扫雪机已关闭，但网站上没有提到它已关闭。
永远不会回来。内胎30分钟浪费49美元/人。更不用说2个小时的停车时间了。
自从它们被大熊山购买以来，客户服务和访问以来都非常糟糕。
不要去！内胎是1.5小时，这个我们是提前知道的，但是我在售票亭买票的时候他们并没有告诉我，一小时的行程结束了才买的。会议开放时间为上午 10:30 至中午 12 点。我是上午11点30分买的。如果那个人告诉我只等 30 分钟，我就会等待下一次会议，这样我就有了整整 1.5 个小时。票打印出来了，我看到了，他说，“抱歉，不退款。不能让你进入下一轮”。
另外，网站上没有说，但你必须是 42 英寸。所以我带了我 5 岁的孩子（他是 41 英寸），但不能玩雪橇。另外，扫雪机已关闭，但网站上没有提到它已关闭。
永远不会回来。内胎30分钟浪费49美元/人。更不用说2个小时的停车时间了。
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