点评:The staff person in charge of seating people was extremely rude and not client friendly. The afternoon turned into a ridiculous tug of war for the glass doors. THe day was very breezy and while temperature was 56 outside, it was very windy and inside it was colder as there was no sunshine. The door was opened so that patrons outside visiting could hear the music to a private event going on inside. I expressed how uncomfortable I was with the doors wide open, and the elder blond woman was unresponsive to my complaint. She told me there were patrons from the ticketed event wanting to sit outside and if others wanted to listen to the music they could but a ticket and come inside where the even was being held! The rest of the staff was wonderful all for this one woman who seem to run the show! First time at the winery and we go to many wineries on weekends within a two-hour radius of our home in NJ.
I will not return due to that one individual that made our day not worth going! She basically lied to my face that people at the ticketed event wanted to sit outside and hear the music. WELL THEN YOU SHOULD HAVE HELD AN OUTSIDE VENUE BUT IT WA TOO COLD!
翻译:负责安排座位的工作人员态度极其恶劣,一点也不友好。下午的玻璃门简直成了大家争抢的战场。那天风很大,虽然室外温度有56华氏度(约13摄氏度),但因为没有阳光,室内更冷。门开着,外面的游客都能听到里面私人活动的音乐。我表达了门大开让我很不舒服,但那位年纪较大的金发女士对我的抱怨置若罔闻。她告诉我,有参加活动的观众想坐在外面,如果其他人想听音乐,可以买票进室内参加活动!除了这位女士,其他工作人员都非常棒,感觉她才是这里的主宰!这是我第一次来这家酒庄,我们周末经常去新泽西州家附近两小时车程内的很多酒庄。
因为这个人,我以后不会再来了!她竟然当面撒谎,说参加活动的观众想坐在外面听音乐。那你们就应该在室外场地举办,但是太冷了!