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Roving0599505****
Extremely Disappointing.
Manatee Park的点评
点评：What an incredibly disappointing outing this was. After spending almost $400, and not seeing any sign of even a single manatee, on our way out we were talking to someone familiar with this company and found out that we would have been "VERY lucky" to have seen any manatees on the earliest tour of the day, but "didn't stand a chance" of seeing any by the time our tour was set for in the afternoon.
Apparently, the warm winter saw the manatees leave for the gulf very early this season, and since that time they leave the Orange River very early in the day, if they are there at all... something the company was well aware of; and, yet, they sold us a "Manatee Tour".
It would seem that this company also re-brands tours to be "Nature Tours" later in the year, but did not see fit to do so for our trip, despite the recognition that we would spend all that money to see nothing that the tour name promises.
Had this been advertised for what it was, a "Nature Tour", we would not have joined the tour, as we are experienced paddlers and could have explored the river with our own kayaks free of charge. We had paid for a guided "Manatee Tour", expecting a MANATEE TOUR.
We feel deceived and that we have been victims of false representation.
We gave the company an opportunity to respond, and set things right, but they refused to do so, saying that they do not guarantee manatees will be viewed. This was so much more than bad luck, though.
The only positive I can say is the guide was very kind and great with my son, who has a special need.
Other than that, extremely disappointed.
Apparently, the warm winter saw the manatees leave for the gulf very early this season, and since that time they leave the Orange River very early in the day, if they are there at all... something the company was well aware of; and, yet, they sold us a "Manatee Tour".
It would seem that this company also re-brands tours to be "Nature Tours" later in the year, but did not see fit to do so for our trip, despite the recognition that we would spend all that money to see nothing that the tour name promises.
Had this been advertised for what it was, a "Nature Tour", we would not have joined the tour, as we are experienced paddlers and could have explored the river with our own kayaks free of charge. We had paid for a guided "Manatee Tour", expecting a MANATEE TOUR.
We feel deceived and that we have been victims of false representation.
We gave the company an opportunity to respond, and set things right, but they refused to do so, saying that they do not guarantee manatees will be viewed. This was so much more than bad luck, though.
The only positive I can say is the guide was very kind and great with my son, who has a special need.
Other than that, extremely disappointed.
翻译：这是一次令人失望的出游。在花了近 400 美元却没有看到哪怕一头海牛的踪迹之后，我们在离开的路上与一位熟悉这家公司的人士交谈，发现我们“非常幸运”能在当天最早的游览中看到海牛，但到我们下午的游览时“根本看不到”任何海牛。显然，温暖的冬天让海牛在这个季节很早就离开海湾，从那时起，它们在一天中很早就离开了奥兰治河，如果它们在那里的话……这家公司很清楚这一点；然而，他们还是向我们出售了“海牛之旅”。似乎这家公司还将在今年晚些时候将旅游重新命名为“自然之旅”，但我们认为不适合我们的旅行，尽管我们认识到我们会花那么多钱却看不到旅游名称所承诺的东西。
如果广告上说这是“自然之旅”，我们就不会参加，因为我们是经验丰富的划船者，可以免费用自己的皮划艇探索河流。我们支付了有导游陪同的“海牛之旅”，期待的是海牛之旅。
我们感到被欺骗了，我们成了虚假陈述的受害者。
我们给了公司一个回应和纠正的机会，但他们拒绝这样做，说他们不保证能看到海牛。然而，这不仅仅是运气不好。
我唯一能说的积极的一点是导游非常友善，对我有特殊需要的儿子很好。
除此之外，非常失望。
如果广告上说这是“自然之旅”，我们就不会参加，因为我们是经验丰富的划船者，可以免费用自己的皮划艇探索河流。我们支付了有导游陪同的“海牛之旅”，期待的是海牛之旅。
我们感到被欺骗了，我们成了虚假陈述的受害者。
我们给了公司一个回应和纠正的机会，但他们拒绝这样做，说他们不保证能看到海牛。然而，这不仅仅是运气不好。
我唯一能说的积极的一点是导游非常友善，对我有特殊需要的儿子很好。
除此之外，非常失望。
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