点评:While the actual tour was informative and interesting, the purchasing of tickets was difficult (can't purchase at the register on site. They make you connect to their wifi then purchase on your device but it is a clunky process). No problem getting on the tram for the farm tour. HOWEVER, we returned to the "welcome" center assuming another tram would be taking us up to the inn for the house and garden tour. When the start time was approaching and no tram was arriving, I went inside to ask and was told at that time that there is no tram. We were expected to drive up to the inn. No one ever mentioned this when we were inside purchasing the tickets nor did the confirmation email mention this. When we finally made it up to the inn the rest of the tour had been waiting for us. They need to improve the ticketing experience
翻译:虽然实际的游览内容丰富且有趣,但购票却很困难(无法在现场售票处购票。他们要求你连接他们的无线网络,然后在你的设备上购买,但这是一个繁琐的过程)。乘坐电车去农场游览没有问题。然而,我们回到了“迎宾”中心,以为会有另一辆电车带我们去旅馆参观房屋和花园。当开始时间快到时,没有电车到达,我进去询问,当时被告知没有电车。我们被要求开车去旅馆。我们在里面购票时没有人提到这一点,确认邮件中也没有提到这一点。当我们终于到达旅馆时,剩下的行程已经在等我们了。他们需要改进购票体验