点评:Visited the shop on Sunday with my 24 year old Autistic son to buy some cider. He was asked id. I only had a photo of his passport which was refused. My issue is not the asking for id and subsequent refusal to serve him but the extremely rude and unsympathetic manner it was done. There was no consideration for my son’s disappointment and impact on him. He was wearing a sunflower lanyard and it is quite obvious that he has additional needs. The woman was harsh, did not explain to him why this was the case and then refused to serve me as well as she said obviously I was going to give the cider to my 24 year old son and she could not allow it. This left him very upset and ruined the rest of his day when it could have been handled with some care. It is a shame as he loved the factory and shop having had a tour and tasting previously but now has said he never wants to go there again.
翻译:星期天,我带着 24 岁的自闭症儿子去商店买苹果酒。他被要求出示身份证。我只有一张他的护照照片,但被拒绝了。我的问题不是要求他出示身份证然后拒绝为他服务,而是他们极其粗鲁和无情的态度。他们完全不考虑我儿子的失望和对他的影响。他戴着向日葵挂绳,很明显他有额外的需求。那个女人很严厉,没有向他解释为什么会这样,然后拒绝为我服务,她说很明显我要把苹果酒给我 24 岁的儿子,她不能允许。这让他非常沮丧,毁了他剩下的时间,本来可以小心处理的。这真是太遗憾了,因为他很喜欢这家工厂和商店,以前参观过并品尝过,但现在他说他再也不想去了。