旅行
账户
lmoxness1
Donation Offer Blown Off--Stay Away
Joslyn Castle的点评
点评：I was not a visitor to Joslyn Castle, but I attempted to do an in-kind donation that had some reasonable value to it. I initiated contact via e-mail nearly two weeks ago, which was on a Wednesday. My e-mail didn't receive a response, so I tried calling. No one picked up, and my only option was to leave a message. Instead of doing that, I followed up on my e-mail on Friday. By Monday I still had no communication from them, so I called. I actually got someone on the phone. They claimed they didn't get my e-mails. I assume they were truthful, so I can forgive technology issues. I also called the person out on why no one answered the phone during posted business hours. She said it was because of the extreme cold. Well, that extreme cold took place before I tried to call, so that is not an acceptable excuse. The person I talked to said she would take a message and have the appropriate person get back to me. There was no language that they were out or that there would be a delay in getting back to me. We are now one week out from that message, and I have officially been blown off. I would encourage any potential visitor to think twice about visiting or donating to Joslyn Castle based on how they treat donors.
翻译：我不是乔斯林城堡的访客，但我尝试捐赠一些具有合理价值的实物。我通过电子邮件发起了联系，时间是大约两周前，那天是星期三。我的电子邮件没有收到回复，所以我试着打电话。没有人接听，我唯一的选择就是留言。我没有这样做，而是在星期五跟进了我的电子邮件。到星期一我仍然没有收到他们的消息，所以我打电话了。我实际上接通了电话。他们声称没有收到我的电子邮件。我想他们是诚实的，所以我可以原谅技术问题。我还打电话给那个人，询问为什么在规定的营业时间内没有人接电话。她说是因为天气太冷。好吧，那场极寒发生在我试图打电话之前，所以这不是一个可接受的借口。与我交谈的人说她会记录下一条消息并让相关人员回复我。没有说他们不在或回复我会延迟。现在距离那条消息已经过去一周了，而我却正式被忽视了。我鼓励任何潜在的游客在参观或向乔斯林城堡捐款时三思而行，因为他们对待捐赠者的方式不同。
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