下载App
旅行
账户
Margaret C
Awful company to deal with
Fever and Boutique的点评
点评：I had a bad experience with this company. Last Friday, I booked tickets through the website for an event scheduled on Wednesday, 29th May at 5:30 PM. However, upon reviewing the email confirmation on the day of the event, I discovered that the tickets were mistakenly booked for the date and time of my purchase instead.
I immediately contacted Fever and explained the situation, hoping it would be resolved amicably. While I awaited a resolution, I placed an order for additional tickets yesterday, confident that your team would recognize this as a genuine error. Unfortunately, my request for reimbursement has been denied.
As a parent of a disabled child, I strive to ensure his commitments and expectations are met. The potential disappointment of missing this experience was deeply concerning to me. I am disheartened by the lack of understanding shown in this situation.
To add to my frustration, I found that the experience itself did not meet expectations and was not worth the cost. I feel compelled to share this feedback in the hope that it will help improve their services and avoid similar situations for other customers in the future.
I immediately contacted Fever and explained the situation, hoping it would be resolved amicably. While I awaited a resolution, I placed an order for additional tickets yesterday, confident that your team would recognize this as a genuine error. Unfortunately, my request for reimbursement has been denied.
As a parent of a disabled child, I strive to ensure his commitments and expectations are met. The potential disappointment of missing this experience was deeply concerning to me. I am disheartened by the lack of understanding shown in this situation.
To add to my frustration, I found that the experience itself did not meet expectations and was not worth the cost. I feel compelled to share this feedback in the hope that it will help improve their services and avoid similar situations for other customers in the future.
翻译：我在这家公司的经历很糟糕。上周五，我通过网站预订了5月29日星期三下午5:30的活动门票。然而，在查看活动当天的确认邮件后，我发现门票被错误地预订到了我购买的日期和时间。
我立即联系了Fever并解释了情况，希望能够友好解决。在等待解决方案期间，我昨天又订购了额外的门票，相信你们的团队会意识到这是一个真正的错误。很遗憾，我的退款申请被拒绝了。
作为一名残疾儿童的家长，我努力确保他履行承诺并满足期望。错过这次体验可能会让我感到失望，这让我深感担忧。我对这次事件中缺乏理解感到沮丧。
更让我沮丧的是，我发现这次体验本身并没有达到我的预期，也不值这个价钱。我不得不分享这些反馈，希望它能够帮助他们改善服务并避免其他客户将来出现类似情况。
我立即联系了Fever并解释了情况，希望能够友好解决。在等待解决方案期间，我昨天又订购了额外的门票，相信你们的团队会意识到这是一个真正的错误。很遗憾，我的退款申请被拒绝了。
作为一名残疾儿童的家长，我努力确保他履行承诺并满足期望。错过这次体验可能会让我感到失望，这让我深感担忧。我对这次事件中缺乏理解感到沮丧。
更让我沮丧的是，我发现这次体验本身并没有达到我的预期，也不值这个价钱。我不得不分享这些反馈，希望它能够帮助他们改善服务并避免其他客户将来出现类似情况。
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
